We introduce a concept of emotions that emerge when workers compare their own performance with a given standard or with the performances of co-workers. Assuming heterogeneity among the workers the interplay of emotions and incentives is analysed by focusing on three incentive schemes that are frequently used in practice: tournaments, bonuses and piece rates. We identify certain conditions under which emotions lead to additional incentives and under which the employer benefits from emotional workers. Furthermore, the concept of emotions is used to explain puzzling results from laboratory and field experiments. Finally, the results provide some insights on an employer's possible preferences in favor of heterogeneous instead of homogeneous work groups.
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Paper provided by University of Bonn, Germany in its series Bonn Econ Discussion Papers with number
bgse14_2004.
Length: 59 Date of creation: Aug 2004 Date of revision: Handle: RePEc:bon:bonedp:bgse14_2004
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Find related papers by JEL classification: J3 - Labor and Demographic Economics - - Wages, Compensation, and Labor Costs M5 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics
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References listed on IDEAS Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
Christian Groh & Benny Moldovanu & Aner Sela & Uwe Sunde, 2003.
"Optimal Seedings in Elimination Tournaments,"
Discussion Papers
140, SFB/TR 15 Governance and the Efficiency of Economic Systems, Free University of Berlin, Humboldt University of Berlin, University of Bonn, University of Mannheim, University of Munich.
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