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How the Future Shaped the Past: The Case of the Cashless Society

Author

Listed:
  • Bernardo Bátiz-Lazo
  • Thomas Haigh

    (University of Wisconsin, Milwaukee; The Haigh Group)

  • David L. Stearns

    (Seattle Pacific University)

Abstract

This paper invites readers to look into how beliefs about future events help to better understand organizational change. Our argument is that the adoption of information technology and the adoption of new organizational forms around it have been driven by shifts in collective ideas of legitimate organizational development. As an example we focus on the establishment during the 1960s of a vision within US retail financial services, namely of the “cashless/checkless society”. The article tells of the power of this “imaginaire” to bring consensus in driving actual technological developments.

Suggested Citation

  • Bernardo Bátiz-Lazo & Thomas Haigh & David L. Stearns, 2011. "How the Future Shaped the Past: The Case of the Cashless Society," Working Papers 11009, Bangor Business School, Prifysgol Bangor University (Cymru / Wales).
  • Handle: RePEc:bng:wpaper:11009
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    File URL: http://www.bangor.ac.uk/business/research/documents/BBSWP11009.pdf
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    References listed on IDEAS

    as
    1. Walter A. Friedman, 2009. "The Harvard Economic Service and the Problems of Forecasting," History of Political Economy, Duke University Press, vol. 41(1), pages 57-88, Spring.
    2. Bátiz-Lazo, Bernardo & Wardley, Peter, 2007. "Banking on change: information systems and technologies in UK high street banking, 1919–1969," Financial History Review, Cambridge University Press, vol. 14(2), pages 177-205, October.
    3. Reistad, Dale L., 1967. "The coming cashless society," Business Horizons, Elsevier, vol. 10(3), pages 23-32.
    4. Batiz-Lazo, Bernardo & Karlsson, Tobias & Thodenius, Björn, 2009. "Building Bankomat: The development of on-line, real-time systems in British and Swedish savings banks, c.1965-1985," MPRA Paper 27084, University Library of Munich, Germany.
    5. Galambos, Louis, 1970. "The Emerging Organizational Synthesis In Modern American History," Business History Review, Cambridge University Press, vol. 44(3), pages 279-290, October.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Roy Suddaby & Diego Coraiola & Charles Harvey & William Foster, 2020. "History and the micro‐foundations of dynamic capabilities," Strategic Management Journal, Wiley Blackwell, vol. 41(3), pages 530-556, March.
    2. Batiz-Lazo, Bernardo & Maixe-Altes, J Carles & Peon, David, 2023. "Behavioral drivers of cashless payments in Africa," MPRA Paper 117984, University Library of Munich, Germany.
    3. Batiz-Lazo, Bernardo & Buckley, Tom, 2021. "Early “Frictions” in the Transition towards Cashless Payments," MPRA Paper 108834, University Library of Munich, Germany.
    4. Bruna Bruno & Marisa Faggini, 2022. "The cashless man: do preferences matter?," Journal of Evolutionary Economics, Springer, vol. 32(5), pages 1525-1544, November.
    5. Bernardo Batiz-Lazo & Gustavo A. Del Angel, 2016. "The Dawn of the Plastic Jungle: The Introduction of the Credit Card in Europe and North America, 1950-1975," Economics Working Papers 16107, Hoover Institution, Stanford University.
    6. Mrinalini Tankha, 2021. "Detained settlements: The infrastructures and temporalities of digital financial transactions between the United States and Cuba," Economic Anthropology, Wiley Blackwell, vol. 8(1), pages 133-147, January.
    7. Konstantinos Nikolopoulos & Konstantia Litsiou, 2019. "Consumer payment choice during the crisis in Europe: a heterogeneous behaviour?," Working Papers 19007, Bangor Business School, Prifysgol Bangor University (Cymru / Wales).
    8. Juan Felipe Espinosa-Cristia & José Ignacio Alarcón & Bernardo Batiz-Lazo, 2022. "Local Adaptation of Work Practices: The Case of BancoEstado’s “CajaVecina†Correspondent Banking System," SAGE Open, , vol. 12(2), pages 21582440221, April.
    9. Batiz-lazo, Bernardo & del Angel, Gustavo, 2016. "El nacimiento de la tarjeta de credito bancaria an Mexico y Espana, 1966-1975 [The emergence of the bank credit card in Mexico and Spain, 1966-1975]," MPRA Paper 78004, University Library of Munich, Germany, revised 05 Aug 2016.
    10. Gustavo A. Del Angel, 2016. "Cashless Payments and the Persistence of Cash: Open Questions About Mexico," Economics Working Papers 16108, Hoover Institution, Stanford University.
    11. Dilek Önkal & Shari De Baets, 2020. "Past‐future synergies: Commentary on Schoemaker 2020," Futures & Foresight Science, John Wiley & Sons, vol. 2(3-4), September.
    12. Batiz-Lazo, Bernardo & Bautista-González, Manuel A & González-Correa, Ignacio, 2021. "La transformación en el uso de efectivo y pagos digitales durante la pandemia de Covid-19 [Thye transformation in the use of cash and digital payments during the Covid-19 pandemioc]," MPRA Paper 109943, University Library of Munich, Germany.
    13. Zsófia Pintér & Mónika Zita Nagy & Katalin Tóth & József Varga, 2022. "The Struggle between Cash and Electronic Payments," Economies, MDPI, vol. 10(12), pages 1-15, November.
    14. Bernardo Batiz-Lazo & Alarcon-Molina, Jose & Espinosa-Cristia, Juan Felipe, 2019. "Trust and Agency Redistribution in CajaVecina's Payment Ecosystem," Working Papers 19015, Bangor Business School, Prifysgol Bangor University (Cymru / Wales).
    15. Pantano, Eleonora & Dennis, Charles, 2017. "Exploring the origin of retail stores in Europe: Evidence from Southern Italy from the 6th century BCE to the 3rd century BCE," Journal of Retailing and Consumer Services, Elsevier, vol. 39(C), pages 243-249.

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    More about this item

    Keywords

    imaginaires; expectations; isomorphism; cashless society; payment systems; USA;
    All these keywords.

    JEL classification:

    • N82 - Economic History - - Micro-Business History - - - U.S.; Canada: 1913-
    • E42 - Macroeconomics and Monetary Economics - - Money and Interest Rates - - - Monetary Sytsems; Standards; Regimes; Government and the Monetary System
    • N22 - Economic History - - Financial Markets and Institutions - - - U.S.; Canada: 1913-

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