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How the Future Shaped the Past: The Case of the Cashless Society

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  • Bernardo Bátiz-Lazo

    ()

  • Thomas Haigh

    (University of Wisconsin, Milwaukee; The Haigh Group)

  • David L. Stearns

    (Seattle Pacific University)

Abstract

This paper invites readers to look into how beliefs about future events help to better understand organizational change. Our argument is that the adoption of information technology and the adoption of new organizational forms around it have been driven by shifts in collective ideas of legitimate organizational development. As an example we focus on the establishment during the 1960s of a vision within US retail financial services, namely of the “cashless/checkless society”. The article tells of the power of this “imaginaire” to bring consensus in driving actual technological developments.

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File URL: http://www.bangor.ac.uk/business/research/documents/BBSWP11009.pdf
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Bibliographic Info

Paper provided by Bangor Business School, Prifysgol Bangor University (Cymru / Wales) in its series Working Papers with number 11009.

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Date of creation: Nov 2011
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Handle: RePEc:bng:wpaper:11009

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Phone: +44 (0) 1248 383648
Web page: http://www.bangor.ac.uk/business/research/
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Keywords: imaginaires; expectations; isomorphism; cashless society; payment systems; USA;

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  1. Walter A. Friedman, 2009. "The Harvard Economic Service and the Problems of Forecasting," History of Political Economy, Duke University Press, vol. 41(1), pages 57-88, Spring.
  2. Bátiz-Lazo, Bernardo & Wardley, Peter, 2007. "Banking on change: information systems and technologies in UK high street banking, 1919–1969," Financial History Review, Cambridge University Press, vol. 14(02), pages 177-205, October.
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