Benchmarking for Routines and Organizational Knowledge
AbstractWe use best practice benchmarking rationales to propose a dynamic research design that accounts for the endogenous components of across-firms heterogeneous routines to study changes in performance and their link to organizational knowledge investments. We thus contribute to the operationalization of management theoretical frameworks based on resources and routines. The research design employs frontier measures that provide industry-level benchmarking in organizational settings, and proposes some new indicators for firm-level strategic benchmarking. A profit-oriented analysis of the U.S. technology industry during 2000-2011 illustrates the usefulness of our design. Findings reveal that industry revival following economic distress comes along with wider gaps between best and worst performers. Second stage analyses show that increasing intangibles stocks is positively associated with fixed target benchmarking, while enhancing R&D spending is linked to local frontier progress. The discussion develops managerial interpretations of the benchmarking measures that are suitable for control mechanisms and reward systems.
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Bibliographic InfoPaper provided by Barcelona Graduate School of Economics in its series Working Papers with number 729.
Date of creation: Oct 2013
Date of revision:
benchmarking; routines; organizational knowledge; frontier analysis; managerial accounting;
Other versions of this item:
- Mircea Epure, 2012. "Benchmarking for routines and organizational knowledge," Economics Working Papers 1399, Department of Economics and Business, Universitat Pompeu Fabra, revised Oct 2013.
- M1 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration
- M4 - Business Administration and Business Economics; Marketing; Accounting - - Accounting
- M41 - Business Administration and Business Economics; Marketing; Accounting - - Accounting - - - Accounting
- D2 - Microeconomics - - Production and Organizations
- M0 - Business Administration and Business Economics; Marketing; Accounting - - General
This paper has been announced in the following NEP Reports:
- NEP-ALL-2013-11-14 (All new papers)
- NEP-BEC-2013-11-14 (Business Economics)
- NEP-CSE-2013-11-14 (Economics of Strategic Management)
- NEP-EFF-2013-11-14 (Efficiency & Productivity)
- NEP-KNM-2013-11-14 (Knowledge Management & Knowledge Economy)
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