We investigate a team setting in which workers have different degrees of commitment to the outcome of their work. We show that if there are complementarities in production and if the team manager has some information about team members, interventions that the manager undertakes in order to assure certain efforts may have destructive effects: they can distort the way workers perceive their fellow workers and they may also lead to a reduction of effort by those workers that care most about output. Moreover, interventions may hinder the development of a cooperative organizational culture in which workers trust each other. Thus, our framework provides some first insights into the costs and benefits of interventions in teams. It identifies that team governance is driven by the importance of tasks that cannot be monitored. The more important these tasks, the more likely it is that teams are empowered.
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Paper provided by University of Heidelberg, Department of Economics in its series Working Papers with number
0457.
Find related papers by JEL classification: M54 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics - - - Labor Management D86 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Economics of Contract Law
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Wendelin Schnedler & Radovan Vadovic, 2007.
"Legitimacy of Control,"
IZA Discussion Papers
3013, Institute for the Study of Labor (IZA).
[Downloadable!]
Other versions:
Wendelin Schnedler & Radovan Vadovic, 2007.
"Legitimacy of Control,"
Working Papers
0450, University of Heidelberg, Department of Economics, revised Aug 2007.
[Downloadable!]