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Prioritizing Trust Factors in an Agri-Food B2B E-Commerce Environment

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Author Info
Canavari, Maurizio
Rivaroli, Sergio
Fritz, Melanie
Hausen, Tobias

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Abstract

Trust is recognized as an important asset for Business-to-Business e-commerce success, but few studies investigate the link between trust and e-commerce in agri-food markets. This paper aimed at prioritizing some trust factors in e-relationships between actors operating in the agri-food markets. Starting from the results of a previous analysis (Canavari et al., 2005), the importance of three categories namely “share of values and motivations”, “reliability and reputation” and “integration availability and non-opportunistic behavior”, and six trust factors are prioritized using the Analytic Hierarchy Process. The model seems to be capable to assign a priority order to the elements inspiring trust within e-trade relationships in the agri-food chains.

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Publisher Info
Paper provided by European Association of Agricultural Economists in its series 99th Seminar, February 8-10, 2006, Bonn, Germany with number 7773.

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Date of creation: 2006
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Handle: RePEc:ags:eaae99:7773

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Related research
Keywords: Organizational Behavior (D23); e-Commerce (L81); Trust; analytic hierarchy process.; Agribusiness; Institutional and Behavioral Economics;

References listed on IDEAS
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  1. Boersma, Margreet F. & Buckley, Peter J. & Ghauri, Pervez N., 2003. "Trust in international joint venture relationships," Journal of Business Research, Elsevier, vol. 56(12), pages 1031-1042, December. [Downloadable!] (restricted)
  2. Maurizio Canavari & Daniela Miniucchi & Giuseppe Nocella & Davide Viaggi, 2004. "Electronic Commerce in Agriculture and Agribusiness: the Case of Emilia-Romagna (Italy)," Others 0409002, EconWPA. [Downloadable!]
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