Public Sector Innovation in the European Union and Example of Good Practice
AbstractInnovation is a dynamic process which identifies the problems, challenges and development of new, creative ideas, and the selection and implementation of new solutions. The decisive factors for promoting innovation are modernisation and the promotion of creativity. Innovation is vital for increasing public sector efficiency and for delivering new and higher quality services. Some of these services affect the whole economy or key sectors within the economy, and are also important for quality of life in general. To achieve the objectives of public sector innovation, motivation factors must be present. The objective of this paper is to present and analyse the significance of innovation in the public sector of the European Union in general, and to give an insight into some examples of good practice in EU Member States in the field of public sector innovation. A descriptive and analytical approach is used to achieve this objective. Based on a review and analysis of the literature, the meaning of innovation in the public sector, its objectives, motivation factors and barriers, and the results of existing surveys will be presented, as well as examples of good practice in EU Member States. The existing surveys show that innovation plays an important role in the public sector. Innovation improves quality of service delivery and reduces costs, which is also evident from the examples of good practice presented in the paper.
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This chapter was published in: Veronika Petkovšek & Stanka Setnikar Cankar , , pages 1329-1336, 2013.
This item is provided by ToKnowPress in its series Active Citizenship by Knowledge Management & Innovation: Proceedings of the Management, Knowledge and Learning International Conference 2013 with number 1329-1336.
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innovation; public sector; European Union; surveys; good practice;
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