Labour mediation and dilemmas of mediators
In: Proceedings of FIKUSZ '12
AbstractThe subject matter of this article is relating to an alternative dispute resolution. Besides the transactional costs through traditional conflict solution the quality of human ties will be deteriorated, too. If the parties have an interest in cooperation, they should seek to find more peaceful solutions. I am convinced that mediation offers to solve organizational problems effectively. I have been studying labour mediation for about 14 years which is similar to the organizational type in many aspect. For example the ’Claiming mediation model’ improved by myself in 2009 demonstrates how the disputants are willing to choose this method or refuse it in organizational conflicts, too. Even if there are several obstacles like biases, stereotypes, parties’ different behave samples based on socialization in different circumstances in the past or dilemmas of mediators.
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This chapter was published in: Pál Michelberger (ed.) Proceedings of FIKUSZ '12, , pages 21-28, 2012.
This item is provided by Óbuda University, Keleti Faculty of Business and Management in its series Proceedings of FIKUSZ '12 with number 21-28.
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