Trust Management: Reason, Routine and Reflexivity
AbstractThis paper gives an overview of major issues in trust research, identifying common foundations and multiple constellations of organizational trust. In doing so, the paper also addresses important implications of theory development and empirical research. It provides a historical sketch of different approaches to understanding the phenomenon of trust. It deals with important issues connected with reason, routine and reflexivity. Finally, it briefly summarizes the research done in Polish enterprises.
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This chapter was published in: Joanna Paliszkiewicz , , pages 113-129, 2011.
This item is provided by University of Primorska, Faculty of Management Koper in its series MIC 2011: Managing Sustainability? Proceedings of the 12th International Conference, Portorož, 23–26 November 2011 [Selected Papers] with number 113-129.
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trust management; managers; trust reason; trust reflexivity; trust routine;
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- Knack, Stephen & Keefer, Philip, 1997. "Does Social Capital Have an Economic Payoff? A Cross-Country Investigation," The Quarterly Journal of Economics, MIT Press, vol. 112(4), pages 1251-88, November.
- Daniel Z. Levin & Rob Cross, 2004. "The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer," Management Science, INFORMS, vol. 50(11), pages 1477-1490, November.
- Bharadwaj, Neeraj & Matsuno, Ken, 2006. "Investigating the antecedents and outcomes of customer firm transaction cost savings in a supply chain relationship," Journal of Business Research, Elsevier, vol. 59(1), pages 62-72, January.
- Markus C. Becker, 2005. "The concept of routines: some clarifications," Cambridge Journal of Economics, Oxford University Press, vol. 29(2), pages 249-262, March.
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