Personal Details | Affiliation | Works
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Stremersch, S. & Verniers, I. & Verhoef, P.C., 2006.
"The Quest for Citations: Drivers of Article Impact,"
Research Paper
ERS-2006-061-MKT Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!] Other versions:
Donkers, A.C.D. & Verhoef, P.C. & Jong, M.G. de, 2003.
"Predicting Customer Lifetime Value in Multi-Service Industries,"
Research Paper
ERS-2003-038-MKT Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Vroomen, B.L.K. & Donkers, A.C.D. & Verhoef, P.C. & Franses, Ph.H.B.F., 2003.
"Purschasing complex services on the Internet; An analysis of mortgage loan acquisitions,"
Research Paper
ERS-2003-075-MKT Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Langerak, F. & Verhoef, P.C. & Verlegh, P.W.J. & Valck, K. de, 2003.
"The Effect of Members' Satisfaction with a Virtual Community on Member Participation,"
Research Paper
ERS-2003-004-MKT Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Verhoef, P.C. & Vlagsma, K., 2003.
"Explaining Choice and Share of Category Requirements of Biologic Meat,"
Research Paper
ERS-2003-093-MKT Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Verhoef, P.C. & Langerak, F., 2002.
"Further Thoughts on CRM,"
Research Paper
ERS-2002-83-MKT Revision_, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Bolton, R.N. & Lemo, K.N. & Verhoef, P.C., 2002.
"The Theoretical Underpinnings of Customer Asset Management,"
Research Paper
ERS-2002-80-MKT Revision_, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Sloot, L.M. & Verhoef, P.C. & Franses, Ph.H.B.F., 2002.
"The impact of brand and category characteristics on consumer stock-out reactions,"
Research Paper
ERS-2002-106-MKT Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Verhoef, P.C. & Antonides, G. & Hoog, A.N. de, 2002.
"Service Processes as a Sequence of Events,"
Research Paper
ERS-2002-105-MKT Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Verhoef, P.C. & Franses, Ph.H.B.F. & Donkers, A.C.D., 2001.
"Changing Perceptions and Changing Behavior in Customer Relationships,"
Research Paper
ERS-2001-31-MKT Revision_, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Verhoef, P.C. & Donkers, A.C.D., 2001.
"Predicting Customer Potential Value: an application in the insurance industry,"
Research Paper
ERS-2001-01-MKT Revision_, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Donkers, A.C.D. & Franses, Ph.H.B.F. & Verhoef, P.C., 2001.
"Using Selective Sampling for Binary Choice Models to Reduce Survey Costs,"
Research Paper
ERS-2001-67-MKT Revision_, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Verhoef, P.C. & Franses, Ph.H.B.F. & Hoekstra, J.C., 2000.
"The Effect of Relational Constructs on Relationship Performance,"
Research Paper
ERS-2000-08-MKT Revision_, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]
Antonides, G. & Verhoef, P.C., 2000.
"Consumer Perception and Evaluation of Waiting Time,"
Research Paper
ERS-2000-35-MKT Revision_, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
[Downloadable!]