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Growing the ERM Energy and Climate Change Practice Through Knowledge Sharing

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Author Info

  • Susanne Etti

    ()
    (ERM Ltd, PO BOX 266 South Melbourne, Victoria, Australia)

  • Karen Perkinton

    ()
    (ERM, 2/F Exchequer Court, 33 St. Mary Axe, London, EC3A 8AA, UK)

  • Bonnie Cheuk

    (ERM, 2/F Exchequer Court, 33 St. Mary Axe, London, EC3A 8AA, UK)

  • John Curtis

    (ERM, 2/F Exchequer Court, 33 St. Mary Axe, London, EC3A 8AA, UK)

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    Abstract

    Given the scale of the climate change crisis and the small window available in which to take action, Environmental Resources Management (ERM) has accelerated and supported the growth of the Energy and Climate Change practice by investing in training, service offering development, sales support, and knowledge management. This paper outlines the innovative approach that the Energy and Climate Change (E&CC) community of practice (CoP) has taken over the last two years to accelerate the growth of the practice using a holistic approach in the promotion of knowledge sharing at all levels across the company. The approach has shown that there are key factors that contribute to the success of the E&CC CoP. Central to this success is the close partnership and relationships between the knowledge sharing facilitator and the business leaders. The approach also demonstrates that the leader must take an active leadership role and spend sufficient time with members of the CoP.

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    Bibliographic Info

    Article provided by World Scientific Publishing Co. Pte. Ltd. in its journal Journal of Information & Knowledge Management.

    Volume (Year): 09 (2010)
    Issue (Month): 03 ()
    Pages: 241-250

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    Handle: RePEc:wsi:jikmxx:v:09:y:2010:i:03:p:241-250

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    Related research

    Keywords: Knowledge management; community of practice; climate change; training; sales support; knowledge sharing; expert lists; collaboration;

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