Classification of Knowledge Areas/Hierarchies and Its Implications in Mass Customisation: An Exploratory Study
AbstractThis paper explores the characteristics of knowledge management (KM) for mass customisation (MC) with respect to knowledge classification. The proposed knowledge classification framework classifies horizontal knowledge areas into customer, product, and process, and vertical knowledge hierarchies into strategic, conceptual, and operational. This provides useful strategic and operations insights in KM for MC. The classification framework explained different methods of knowledge process operations and different KM strategies. Therefore, firms intending to implement KM for MC need to consider the differentiated characteristics of classified knowledge areas and hierarchies. This study was conducted through focused interviews on practitioners from companies providing MC.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by World Scientific Publishing Co. Pte. Ltd. in its journal Journal of Information & Knowledge Management.
Volume (Year): 06 (2007)
Issue (Month): 01 ()
Contact details of provider:
Web page: http://www.worldscinet.com/jikm/jikm.shtml
You can help add them by filling out this form.
reading list or among the top items on IDEAS.Access and download statisticsgeneral information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Tai Tone Lim).
If references are entirely missing, you can add them using this form.