Advanced Search
MyIDEAS: Login

Factors Affecting The Use Of Public Support Services By Sme Owners: Evidence From A Periphery Region Of Canada

Contents:

Author Info

  • JOSEE AUDET

    ()
    (Département de Management, Faculté des sciences de l'administration Université, Laval, Quebec, Quebec, G1K 7P4, Canada)

  • ETIENNE ST-JEAN

    (Département de Management, Faculté des sciences de l'administration Université, Laval, Quebec, Quebec, G1K 7P4, Canada)

Registered author(s):

    Abstract

    Public authorities throughout the world, recognizing both the importance and fragility of SMEs, have over the years created agencies and set up numerous venture development support and assistance measures. Despite all these efforts, SME owner-managers do not appear to make maximum use of the services available. Results from a survey of 70 SME owner-managers show that the likelihood of an SME using public support services increases as the perceived usefulness of public agencies and their services increases, and as the level of knowledge of public agencies increases. Furthermore, the probability of using public support services decreases as the experience of the owner-manager increases. On one hand, many owner-managers do not seem to understand the utility or relevance of the services the agencies provide, while on the other, they do not seem to know enough about the agencies working in their region. However, most of the owner-managers who had used the agencies felt the services they had received were appropriate to their needs. Therefore, the problem appears to lie more with the perceptions of certain owner-managers than with the nature or quality of the services themselves.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://www.worldscinet.com/cgi-bin/details.cgi?type=pdf&id=pii:S1084946707000629
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: http://www.worldscinet.com/cgi-bin/details.cgi?type=html&id=pii:S1084946707000629
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Bibliographic Info

    Article provided by World Scientific Publishing Co. Pte. Ltd. in its journal Journal of Developmental Entrepreneurship.

    Volume (Year): 12 (2007)
    Issue (Month): 02 ()
    Pages: 165-180

    as in new window
    Handle: RePEc:wsi:jdexxx:v:12:y:2007:i:02:p:165-180

    Contact details of provider:
    Web page: http://www.worldscinet.com/jde/jde.shtml

    Order Information:
    Email:

    Related research

    Keywords: Entrepreneurs; public support agencies; SME owner-managers; venture development support;

    References

    No references listed on IDEAS
    You can help add them by filling out this form.

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:wsi:jdexxx:v:12:y:2007:i:02:p:165-180. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Tai Tone Lim).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.