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Knowledge And Intellectual Property Management In Customer–Supplier Relationships


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    (VTT Technical Research Centre of Finland, P. O. Box 1300, FI-33101 Tampere, Finland)


    (VTT Technical Research Centre of Finland, P. O. Box 1300, FI-33101 Tampere, Finland)


    (VTT Technical Research Centre of Finland, P. O. Box 1300, FI-33101 Tampere, Finland)


    (Munich Intellectual Property Law Center (MIPLC), Marstallstrasse 8, DE-80539 Munich, Germany)

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    The purpose of the paper is to empirically study firms' practises of knowledge and intellectual property (IP) management in customer–supplier relationships. The work applies the qualitative methodology of multiple case studies, and the material was collected in semi-structured interviews with management personnel at 36 organisations in Finland and in the Netherlands. Almost every firm had innovation relationships with their customers and suppliers, but the forms these relationships took, and the kinds of practices they involved, varied greatly. As a result, the firms considered the management of knowledge and IP in these relationships very challenging. We argue that by distinguishing knowledge management in the exploration phase of new business from knowledge management in the exploitation phase of innovation outcome, the firms could manage the knowledge and IP better. Accordingly, the paper introduces three propositions to support the knowledge and IP management in customer–supplier relationships.

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    Bibliographic Info

    Article provided by World Scientific Publishing Co. Pte. Ltd. in its journal International Journal of Innovation Management.

    Volume (Year): 14 (2010)
    Issue (Month): 04 ()
    Pages: 629-654

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    Handle: RePEc:wsi:ijimxx:v:14:y:2010:i:04:p:629-654

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    Keywords: Knowledge management; intellectual property; innovation; customer–supplier relationship;


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    Cited by:
    1. Lis-Gutiérrez, Jenny-Paola, 2013. "Gestión de la propiedad intelectual en las organizaciones. Una revisión de la literatura reciente
      [Intellectual Property Management in Organizations. A Review of Recent Literature]
      ," MPRA Paper 47757, University Library of Munich, Germany.


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