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Factors That Impact Technology Innovation Adoption Among Irish Professional Service Sector Smes

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Author Info

  • ELAINE RAMSEY

    ()
    (School of Business, Retail and Financial Services, University of Ulster, Cromore Road, Coleraine, Northern Ireland, BT52 1SA, UK)

  • PATRICK IBBOTSON

    ()
    (School of Business, Retail and Financial Services, University of Ulster, Cromore Road, Coleraine, Northern Ireland, BT52 1SA, UK)

  • PATRICK MCCOLE

    ()
    (Queen's University Management School, 25 University Square, Belfast, Northern Ireland, BT7 1NN, UK)

Abstract

This paper disseminates the findings from a study into the factors impacting technological innovation adoption and diffusion specific to the deployment of electronic-commerce strategies within professional service sector SMEs in Ireland. Confirmatory factor analysis was performed and seven factors relating to a firm's external/internal environment were found to underpin adoption. These are: electronic-commerce capability; willingness to change/rate of response to new technologies; technological opportunity recognition; customer orientation; sensitivity to competitive/customer environments; perceptions of technology feasibility; and e-skills development mechanisms. t-tests revealed differences between adopters and non-adopters, and forward stepwise logistic regression is used to assess the extent to which these seven factors actually predict electronic-commerce adoption. It was found that electronic-commerce capability and the willingness to change/rate of response to new technologies are the two most important factors affecting adoption behaviours.

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Bibliographic Info

Article provided by World Scientific Publishing Co. Pte. Ltd. in its journal International Journal of Innovation Management.

Volume (Year): 12 (2008)
Issue (Month): 04 ()
Pages: 629-654

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Handle: RePEc:wsi:ijimxx:v:12:y:2008:i:04:p:629-654

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Related research

Keywords: Predicting electronic-commerce adoption; internal and external factors; professional service SMEs; Ireland;

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Cited by:
  1. Nor'Aini YUSOF & Ismael Younis ABU-JARAD & Mohd Hasanal BADREE, 2012. "The Effectiveness Of Government Incentives To Facilitate An Innovative Housing Delivery System: The Perspective Of Housing Developers," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(1), pages 55-68, February.

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