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Factors That Impact Technology Innovation Adoption Among Irish Professional Service Sector Smes


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    (School of Business, Retail and Financial Services, University of Ulster, Cromore Road, Coleraine, Northern Ireland, BT52 1SA, UK)


    (School of Business, Retail and Financial Services, University of Ulster, Cromore Road, Coleraine, Northern Ireland, BT52 1SA, UK)


    (Queen's University Management School, 25 University Square, Belfast, Northern Ireland, BT7 1NN, UK)


This paper disseminates the findings from a study into the factors impacting technological innovation adoption and diffusion specific to the deployment of electronic-commerce strategies within professional service sector SMEs in Ireland. Confirmatory factor analysis was performed and seven factors relating to a firm's external/internal environment were found to underpin adoption. These are: electronic-commerce capability; willingness to change/rate of response to new technologies; technological opportunity recognition; customer orientation; sensitivity to competitive/customer environments; perceptions of technology feasibility; and e-skills development mechanisms. t-tests revealed differences between adopters and non-adopters, and forward stepwise logistic regression is used to assess the extent to which these seven factors actually predict electronic-commerce adoption. It was found that electronic-commerce capability and the willingness to change/rate of response to new technologies are the two most important factors affecting adoption behaviours.

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Article provided by World Scientific Publishing Co. Pte. Ltd. in its journal International Journal of Innovation Management.

Volume (Year): 12 (2008)
Issue (Month): 04 ()
Pages: 629-654

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Handle: RePEc:wsi:ijimxx:v:12:y:2008:i:04:p:629-654

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Keywords: Predicting electronic-commerce adoption; internal and external factors; professional service SMEs; Ireland;


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Cited by:
  1. Nor'Aini YUSOF & Ismael Younis ABU-JARAD & Mohd Hasanal BADREE, 2012. "The Effectiveness Of Government Incentives To Facilitate An Innovative Housing Delivery System: The Perspective Of Housing Developers," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(1), pages 55-68, February.


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