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Intermediaries, Users And Social Learning In Technological Innovation


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    (Institute for the Study of Science, Technology and Innovation, University of Edinburgh, Edinburgh, EH1 1LZ, UK)


    (Helsinki Collegium for Advanced Studies, University of Helsinki, Helsinki, Finland)

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    This paper explores the role of intermediaries in the development and appropriation of new technologies. We focus on intermediaries that facilitate user innovation, and the linking of user innovation into supply side activities. We review findings on intermediaries in some of our studies and other available literature to build a framework to explore of how intermediaries work in making innovation happen. We make sense of these processes by taking a long-term view of the dynamics of technology and market development using the social learning in technological innovation (SLTI) framework. Our primary concern is with innovation intermediaries and their core roles of configuring, facilitating and brokering technologies, uses and relationships in uncertain and emerging markets. We show the range of positions and influence they have along the supply-use axis in a number of different innovation contexts, and how they are able to bridge the user-developer innovation domains. Equipped with these insights, we explore in more depth how intermediaries affect the shape of new information and communication technologies and the importance of identifying and nurturing the user-side intermediaries that are crucial to innovation success.

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    Bibliographic Info

    Article provided by World Scientific Publishing Co. Pte. Ltd. in its journal International Journal of Innovation Management.

    Volume (Year): 12 (2008)
    Issue (Month): 03 ()
    Pages: 295-325

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    Handle: RePEc:wsi:ijimxx:v:12:y:2008:i:03:p:295-325

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    Related research

    Keywords: Intermediaries; social learning; innovation; users;


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    Cited by:
    1. Anna Zaytseva & Olga Shuvalova & Dirk Meissner, 2013. "User innovation - empirical evidence from Russia," HSE Working papers WP BRP 08/STI/2013, National Research University Higher School of Economics.
    2. Tindara Abbate & Raffaella Coppolino & Francesco Schiavone, 2013. "Linking Entities in Knowledge Transfer: The Innovation Intermediaries," Journal of the Knowledge Economy, Springer, vol. 4(3), pages 233-243, September.
    3. Kilelu, Catherine W. & Klerkx, Laurens & Leeuwis, Cees, 2013. "Unravelling the role of innovation platforms in supporting co-evolution of innovation: Contributions and tensions in a smallholder dairy development programme," Agricultural Systems, Elsevier, vol. 118(C), pages 65-77.
    4. repec:hal:wpaper:hal-00707376 is not listed on IDEAS
    5. Marine Agogué & Elsa Berthet & Tobias Fredberg & Pascal Le Masson & Blanche Segrestin & Martin Stoetzel & Martin Wiener & Anna Yström, 2013. "A contingency approach of open innovation intermediaries - the management principles of the "intermediary of the unknown"," Post-Print hal-00881577, HAL.
    6. Yang, Huan & Klerkx, Laurens & Leeuwis, Cees, 2014. "Functions and limitations of farmer cooperatives as innovation intermediaries: Findings from China," Agricultural Systems, Elsevier, vol. 127(C), pages 115-125.
    7. Marine Agogue & Anna Yström & Pascal Le Masson, 2013. "Rethinking the role of intermediaries as an architect of collective exploration and creation of knowledge in open innovation," Post-Print hal-00707376, HAL.
    8. Kilelu, Catherine W. & Klerkx, Laurens & Leeuwis, Cees & Hall, Andy, 2011. "Beyond knowledge brokerage: An exploratory study of innovation intermediaries in an evolving smallholder agricultural system in Kenya," MERIT Working Papers 022, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    9. repec:hig:wpaper:wp-brp-08-sti-2013 is not listed on IDEAS


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