Advanced Search
MyIDEAS: Login to save this article or follow this journal

H. & R. Johnson (India) Limited in Gujarat

Contents:

Author Info

  • Ramendra Singh

    ()
    (Indian Institute of Management Ahmedabad, Vastrapur, Ahmedabad, India)

Registered author(s):

    Abstract

    This case is written at a time when organized retailing in India was booming, opening up opportunities for numerous big indigenous and foreign players. Also, with the rising disposable incomes of the Indian middle class and their changing tastes and preferences, they were becoming more and more demanding. The case is written at this crucial juncture of the changing economy wherein a mammoth like H. & R. Johnson, with a rich lineage of product and process innovations and international and domestic (Indian) market leadership needed to make the best out of the changing economy. Should HRJIL ride the retail wave by offering different products from its broad range of products, like ready-made kitchens, living rooms and the like; or should the company, given its dreams and present capabilities, utilize the unmet customer service gaps to provide services required of laying tiles, and in the process, develop servicing capabilities to become an end-to-end solution provider to its customers. The purpose of this case is to enable students to practice making decisions for the company at this important point in time with regard to the market opportunities by considering the capabilities and the core competencies of the company, its business model, and the existing distribution network.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://www.worldscinet.com/cgi-bin/details.cgi?type=pdf&id=pii:S021892750900125X
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: http://www.worldscinet.com/cgi-bin/details.cgi?type=html&id=pii:S021892750900125X
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Bibliographic Info

    Article provided by World Scientific Publishing Co. Pte. Ltd. in its journal Asian Case Research Journal.

    Volume (Year): 13 (2009)
    Issue (Month): 02 ()
    Pages: 203-228

    as in new window
    Handle: RePEc:wsi:acrjxx:v:13:y:2009:i:02:p:203-228

    Contact details of provider:
    Web page: http://www.worldscinet.com/acrj/acrj.shtml

    Order Information:
    Email:

    Related research

    Keywords: Retailing; India; middle class; solution provider; changing economy;

    References

    No references listed on IDEAS
    You can help add them by filling out this form.

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:wsi:acrjxx:v:13:y:2009:i:02:p:203-228. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Tai Tone Lim).

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.