IDEAS home Printed from https://ideas.repec.org/a/umk/journl/v5y2013i1p71-90.html
   My bibliography  Save this article

A Generic Framework for Trust in the Innovation Process

Author

Listed:
  • Pauline Ratnasingam

    (Harmon College of Business and Professional Studies, Accountancy and Computer Information Systems Department, University of Central Missouri)

Abstract

Trust among agents (or persons) involved in the process of innovation is intrinsic to successful innovation. An examination of the firm’s trust in its agents at various stages of the innovation process will therefore contribute practical insights into best business practices, as well as policy implications for competitive and strategic advancement. This paper focuses on the development of a framework for the evolution of trust in the firm’s innovation process. The trust a firm has in its employees at the micro level, and in the agents who are part of a sectoral, regional and national innovation system consisting of firms (including multi-national corporations or MNCs at both the national and transnational/global levels), academic institutions, and government and non-government bodies with which the firm interacts, is crucial to the firm’s successful innovation. Trust in the process of innovation is viewed as consisting of two components – concerns regarding how firms feel about being trusted and about having to trust others. Three types of trust are identified in the paper, namely, competence, predictability and goodwill trust. These are described in terms of their evolution at different stages of the firm’s innovation process as the firm interacts with its micro, meso and macro level agents. By examining the role of the firm’s trust at these different stages, the paper seeks to contribute to a better understanding of the role of trust in the innovation process

Suggested Citation

  • Pauline Ratnasingam, 2013. "A Generic Framework for Trust in the Innovation Process," Institutions and Economies (formerly known as International Journal of Institutions and Economies), Faculty of Economics and Administration, University of Malaya, vol. 5(1), pages 71-90, April.
    • Handle: RePEc:umk:journl:v:5:y:2013:i:1:p:71-90
    as

    Download full text from publisher

    File URL: http://ijie.um.edu.my/filebank/published_article/4732/Fulltext5.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mohnen, Pierre & Roller, Lars-Hendrik, 2005. "Complementarities in innovation policy," European Economic Review, Elsevier, vol. 49(6), pages 1431-1450, August.
    2. Rasiah, Rajah, 1994. "Flexible Production Systems and Local Machine-Tool Subcontracting: Electronics Components Transnationals in Malaysia," Cambridge Journal of Economics, Oxford University Press, vol. 18(3), pages 279-298, June.
    3. Rasiah, Rajah, 2003. "Foreign ownership, technology and electronics exports from Malaysia and Thailand," Journal of Asian Economics, Elsevier, vol. 14(5), pages 785-811, October.
    4. Rajah Rasiah, 2011. "The Role of Institutions and Linkages in Learning and Innovation," Institutions and Economies (formerly known as International Journal of Institutions and Economies), Faculty of Economics and Administration, University of Malaya, vol. 3(2), pages 165-172, July.
    5. Oliver E. Williamson, 2000. "The New Institutional Economics: Taking Stock, Looking Ahead," Journal of Economic Literature, American Economic Association, vol. 38(3), pages 595-613, September.
    6. Nancy Ettlinger, 2003. "Cultural economic geography and a relational and microspace approach to trusts, rationalities, networks, and change in collaborative workplaces," Journal of Economic Geography, Oxford University Press, vol. 3(2), pages 145-171, April.
    7. Rajah Rasiah & Thiruchelvam Kanagasundram & Keun Lee, 2011. "Introduction: Governance and coordination modes in driving innovation and learning," Asia Pacific Business Review, Taylor & Francis Journals, vol. 17(2), pages 135-141, April.
    8. Rajah Rasiah, 1996. "Innovation And Institutions," Industry and Innovation, Taylor & Francis Journals, vol. 3(2), pages 79-102.
    9. Akbar Zaheer & Bill McEvily & Vincenzo Perrone, 1998. "Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance," Organization Science, INFORMS, vol. 9(2), pages 141-159, April.
    10. John Humphrey & Hubert Schmitz, 1998. "Trust and inter-firm relations in developing and transition economies," Journal of Development Studies, Taylor & Francis Journals, vol. 34(4), pages 32-61.
    11. Sako, Mari & Helper, Susan, 1998. "Determinants of trust in supplier relations: Evidence from the automotive industry in Japan and the United States," Journal of Economic Behavior & Organization, Elsevier, vol. 34(3), pages 387-417, March.
    12. Sandro Castaldo & Katia Premazzi & Fabrizio Zerbini, 2010. "The Meaning(s) of Trust. A Content Analysis on the Diverse Conceptualizations of Trust in Scholarly Research on Business Relationships," Journal of Business Ethics, Springer, vol. 96(4), pages 657-668, November.
    13. Schmitz, Hubert, 1999. "From ascribed to earned trust in exporting clusters," Journal of International Economics, Elsevier, vol. 48(1), pages 139-150, June.
    14. Jeffrey H Dyer & Wujin Chu, 2000. "The Determinants of Trust in Supplier-Automaker Relationships in the U.S., Japan and Korea," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 31(2), pages 259-285, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Judit Oláh & Yusmar Ardhi Hidayat & Zdzisława Dacko-Pikiewicz & Morshadul Hasan & József Popp, 2021. "Inter-Organizational Trust on Financial Performance: Proposing Innovation as a Mediating Variable to Sustain in a Disruptive Era," Sustainability, MDPI, vol. 13(17), pages 1-18, September.
    2. Joanna Paliszkiewicz, 2012. "Managers’ Orientation on Trust and Organizational Performance," Jindal Journal of Business Research, , vol. 1(2), pages 153-161, December.
    3. Aaquib Islam & Weizi Li & Kevin Johnson & Priam Lauchande, 2020. "How far has the integrated care come? Applying an asymmetric lens to inter-organisation trust amongst health and social care organisations," International Entrepreneurship and Management Journal, Springer, vol. 16(2), pages 529-554, June.
    4. Aaquib Islam & Weizi Li & Kevin Johnson & Priam Lauchande, 0. "How far has the integrated care come? Applying an asymmetric lens to inter-organisation trust amongst health and social care organisations," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-26.
    5. Jensen, Paul H. & Palangkaraya, Alfons & Webster, Elizabeth, 2015. "Trust and the market for technology," Research Policy, Elsevier, vol. 44(2), pages 340-356.
    6. Du, Juana & Williams, Christopher, 2017. "Innovative Projects Between MNE Subsidiaries and Local Partners in China: Exploring Locations and Inter-organizational Trust," Journal of International Management, Elsevier, vol. 23(1), pages 16-31.
    7. Hemmert, Martin & Kim, DaeSoo & Kim, Jisun & Cho, BooYun, 2016. "Building the supplier's trust: Role of institutional forces and buyer firm practices," International Journal of Production Economics, Elsevier, vol. 180(C), pages 25-37.
    8. Bart S. Vanneste & Onesun Steve Yoo, 2020. "Performance of trust-based governance," Journal of Organization Design, Springer;Organizational Design Community, vol. 9(1), pages 1-28, December.
    9. S. Nazli Wasti, 2001. "Predictors of Trust in Buyer-Supplier Relations: A Contextual and Cultural Comparison of Japan and Turkey," CIRJE F-Series CIRJE-F-108, CIRJE, Faculty of Economics, University of Tokyo.
    10. En Xie & Yuan Li & Zhongfeng Su & Hock-Hai Teo, 2010. "The Determinants of Local Suppliers’ Trust Towards Foreign Buyers," Management International Review, Springer, vol. 50(5), pages 585-611, October.
    11. Panayides, Photis M. & Venus Lun, Y.H., 2009. "The impact of trust on innovativeness and supply chain performance," International Journal of Production Economics, Elsevier, vol. 122(1), pages 35-46, November.
    12. Jarratt, Denise & Ceric, Arnela, 2015. "The complexity of trust in business collaborations," Australasian marketing journal, Elsevier, vol. 23(1), pages 2-12.
    13. Wang, Chun-Ju & Wu, Lei-Yu, 2012. "Team member commitments and start-up competitiveness," Journal of Business Research, Elsevier, vol. 65(5), pages 708-715.
    14. Elert, Niklas & Henrekson, Magnus & Stenkula, Mikael, 2017. "Institutional Reform for Innovation and Entrepreneurship: An Agenda for Europe," Working Paper Series 1150, Research Institute of Industrial Economics, revised 16 Feb 2017.
    15. Bryan K. Ritchie, 2004. "Politics and Economic Reform in Malaysia," William Davidson Institute Working Papers Series 2004-655, William Davidson Institute at the University of Michigan.
    16. Saeki, Yasuo & Horak, Sven, 2013. "The role of trust in cultivating relation-specific skills: The case of a multinational automotive supplier in Japan and Germany," Working Papers on East Asian Studies 95/2013, University of Duisburg-Essen, Institute of East Asian Studies IN-EAST.
    17. Ranjay Gulati & Maxim Sytch, 2008. "Does familiarity breed trust? Revisiting the antecedents of trust," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 29(2-3), pages 165-190.
    18. Paul A. Pavlou & David Gefen, 2004. "Building Effective Online Marketplaces with Institution-Based Trust," Information Systems Research, INFORMS, vol. 15(1), pages 37-59, March.
    19. Paul Brockman & Sadok El Ghoul & Omrane Guedhami & Ying Zheng, 2022. "Does social trust affect international contracting? Evidence from foreign bond covenants," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(6), pages 1011-1044, August.
    20. Judit Oláh & Yusmar Ardhi Hidayat & Beata Gavurova & Muhammad Asif Khan & József Popp, 2021. "Trust levels within categories of information and communication technology companies," PLOS ONE, Public Library of Science, vol. 16(6), pages 1-21, June.

    More about this item

    Keywords

    competence; goodwill; innovation; input; organisational structure; output; predictability; process; trust;
    All these keywords.

    JEL classification:

    • B15 - Schools of Economic Thought and Methodology - - History of Economic Thought through 1925 - - - Historical; Institutional; Evolutionary
    • L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O43 - Economic Development, Innovation, Technological Change, and Growth - - Economic Growth and Aggregate Productivity - - - Institutions and Growth

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:umk:journl:v:5:y:2013:i:1:p:71-90. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Teoh Wern Jun (email available below). General contact details of provider: https://edirc.repec.org/data/feaummy.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.