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Increasing the Business Performances using Business Intelligence

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Author Info

  • Antoaneta Butuza

    () (West University of Timisoara)

  • Ileana Hauer

    () (West University of Timisoara)

  • Cornelia Muntean

    () (West University of Timisoara)

  • Adina Simona Popa

    () (“Eftimie Murgu” University of Resita)

Abstract

Business intelligence is a concept that arose twenty years ago from decision support, which were designed for directors, managers and their supporting analysts. Since then, organizations have come to realize that decision-makers at all levels in all parts of the organization need access to timely, relevant and accurate information, whether in a call centre, sales office, shop floor, retail outlet or logistics department. The paper explores the concepts of BI, its components, emergence of BI, benefits of BI, factors influencing BI, technology requirements, and various BI techniques.

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File URL: http://www.anale-ing.uem.ro/2011/C9.pdf
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Bibliographic Info

Article provided by "Eftimie Murgu" University of Resita in its journal Analele Universitatii "Eftimie Murgu" Resita.

Volume (Year): 3 (2011)
Issue (Month): XVIII (December)
Pages: 67-72

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Handle: RePEc:uem:journl:v:3:y:2011:i:xviii:p:67-72

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Web page: http://www.uem.ro/index.php?id=495
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Related research

Keywords: Business intelligence; decision-makers; business decisions;

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