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The Impact of ATM Surcharges on Large versus Small Banks: Is There a Switching Effect?

Author

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  • Nadia Massoud

    (University of Alberta)

  • Anthony Saunders

    (New York University)

  • Barry Scholnick

    (University of Alberta)

Abstract

This paper uses a unique database to test the effect of ATM surcharges on larger versus smaller banks. Only nonbank ("foreign") users of ATMs pay ATM surcharges. Customers thus face incentives to switch accounts from smaller banks to larger banks in order to avoid high ATM surcharges. We find that, after we control for other bank factors, higher ATM surcharges result in a greater market share of deposits of larger banks and a lower market share for smaller banks, results that are consistent with customer switching. However, smaller banks can positively affect their market share by establishing larger ATM networks.

Suggested Citation

  • Nadia Massoud & Anthony Saunders & Barry Scholnick, 2006. "The Impact of ATM Surcharges on Large versus Small Banks: Is There a Switching Effect?," The Journal of Business, University of Chicago Press, vol. 79(4), pages 2099-2126, July.
    • Handle: RePEc:ucp:jnlbus:v:79:y:2006:i:4:p:2099-2126
    DOI: 10.1086/503658
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    Citations

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    Cited by:

    1. Jocelyn Donze & Isabelle Dubec, 2009. "Paying For Atm Usage: Good For Consumers, Bad For Banks?," Journal of Industrial Economics, Wiley Blackwell, vol. 57(3), pages 583-612, September.
    2. Guerino Ardizzi & Massimiliano Cologgi, 2022. "Business models and pricing strategies in the market for ATM withdrawals," Temi di discussione (Economic working papers) 23, Bank of Italy, Economic Research and International Relations Area.
    3. Scholnick, Barry & Massoud, Nadia & Saunders, Anthony & Carbo-Valverde, Santiago & Rodríguez-Fernández, Francisco, 2008. "The economics of credit cards, debit cards and ATMs: A survey and some new evidence," Journal of Banking & Finance, Elsevier, vol. 32(8), pages 1468-1483, August.
    4. Clare Noone, 2012. "ATM Fees, Pricing and Consumer Behaviour: An Analysis of ATM Network Reform in Australia," RBA Research Discussion Papers rdp2012-03, Reserve Bank of Australia.
    5. Iftekhar Hasan & Heiko Schmiedel & Liang Song, 2012. "Returns to Retail Banking and Payments," Journal of Financial Services Research, Springer;Western Finance Association, vol. 41(3), pages 163-195, June.
    6. Knittel, Christopher R. & Stango, Victor, 2011. "Strategic incompatibility in ATM markets," Journal of Banking & Finance, Elsevier, vol. 35(10), pages 2627-2636, October.
    7. Ioana Chioveanu & Ramon Fauli‐Oller & Joel Sandonis & Juana Santamaria, 2009. "Atm Surcharges: Effects On Deployment And Welfare," Journal of Industrial Economics, Wiley Blackwell, vol. 57(3), pages 613-635, September.
    8. Massoud, Nadia & Saunders, Anthony & Scholnick, Barry, 2011. "The cost of being late? The case of credit card penalty fees," Journal of Financial Stability, Elsevier, vol. 7(2), pages 49-59, June.
    9. Anderson, Robert D.J. & Ashton, John K. & Hudson, Robert S., 2014. "The influence of product age on pricing decisions: An examination of bank deposit interest rate setting," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 31(C), pages 216-230.
    10. Dr. Nader Alber, 2011. "The Effect Of Banking Expansion On Profit Efficiency Of Saudi Arabia Commercial Banks," Journal of Global Business and Economics, Global Research Agency, vol. 3(1), pages 11-23, July.
    11. Knittel, Christopher R. & Stango, Victor, 2011. "Strategic incompatibility in ATM markets," Journal of Banking & Finance, Elsevier, vol. 35(10), pages 2627-2636, October.

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