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Consumer and Market Drivers of the Trial Probability of New Consumer Packaged Goods

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Author Info
Steenkamp, Jan-Benedict E M
Gielens, Katrijn
Abstract

We examine the effect of consumer and market factors on the trial probability of new consumer packaged goods. We distinguish between three sources of variation in consumer trial probability: (1) within new products, across consumers; (2) within new products, over time; and (3) across new products. Hypotheses are developed for the different variables concerning their likely effect on trial probability. The hypotheses are tested on weekly household-panel scanner data on the occurrence and timing of first purchases for 239 new consumer packaged goods over a 52-week period after introduction for a sample of over 3,500 consumers. We combine these household panel purchase data with consumer questionnaire data, retail scanner data, data on advertising expenditure, and expert ratings. We find support for most hypotheses. One of our main findings is that the effects of the consumers' personal makeup on the probability that they will try the new product are systematically moderated by elements of the marketing strategy associated with the new product and by category characteristics. The extensive data set provides a strong context for the generalizability of the findings. Copyright 2003 by the University of Chicago.

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Publisher Info
Article provided by University of Chicago Press in its journal Journal of Consumer Research.

Volume (Year): 30 (2003)
Issue (Month): 3 (December)
Pages: 368-84
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Handle: RePEc:ucp:jconrs:v:30:y:2003:i:3:p:368-84

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  1. Deleersnyder, B. & Dekimpe, M.G. & Steenkamp, J.B.E.M. & Koll, O., 2005. "Win-Win Strategies at Discount Stores," Research Paper ERS-2005-050-MKT Revision, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni. [Downloadable!]
  2. B. Vandecasteele & M. Geuens, 2008. "Motivated Consumer Innovativeness: Concept and Measurement," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 08/532, Ghent University, Faculty of Economics and Business Administration. [Downloadable!]
  3. B. Weijters & M. Geuens & N. Schillewaert, 2008. "The Proximity Effect: The Role of Interitem Distance on Reverse-Item Bias," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 08/546, Ghent University, Faculty of Economics and Business Administration. [Downloadable!]
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