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Can Mixed Emotions Peacefully Coexist?

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Author Info
Williams, Patti
Aaker, Jennifer L
Abstract

This research sheds insight on the psychological impact of mixed emotions on attitudes. In three experiments, we show that persuasion appeals that highlight conflicting emotions (e.g., both happiness and sadness) lead to less favorable attitudes for individuals with a lower propensity to accept duality (e.g., Anglo Americans, younger adults) relative to those with a higher propensity (e.g., Asian Americans, older adults). The effect appears to be due to increased levels of felt discomfort that arise for those with a lower, but not higher, propensity to accept duality when exposed to mixed emotional appeals. Theoretical implications regarding boundary conditions of emotional dissonance and distinctions between emotional and cognitive dissonance are discussed. Copyright 2002 by the University of Chicago.

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Publisher Info
Article provided by University of Chicago Press in its journal Journal of Consumer Research.

Volume (Year): 28 (2002)
Issue (Month): 4 (March)
Pages: 636-49
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Handle: RePEc:ucp:jconrs:v:28:y:2002:i:4:p:636-49

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  1. Hilke Plassmann & Peter Kenning & Michael Deppe & Harald Kugel & Wolfram Schwindt, 2005. "Neural correlates of the affect heuristic during brand choice," Experimental 0509004, EconWPA. [Downloadable!]
  2. Söderlund, Magnus & Lange, Fredrik, 2006. "Visual persuasion with physically attractive models in ads: An examination of how the ad model influences product evaluations," Working Paper Series in Business Administration 2006:8, Stockholm School of Economics. [Downloadable!]
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