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Age Differences in Consumers' Processing Strategies: An Investigation of Moderating Influences

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Author Info
Yoon, Carolyn
Abstract

Relative to younger adults, older adults appear to exhibit greater use of schema-based, as opposed to detailed, processing strategies. This relationship is investigated in an experimental study that examines the moderating influences of two marketing-relevant variables, incongruity of message items and optimal time of day. Signal detection analysis performed on recognition measures serves as basis for assessing strategy use. Both older and younger adults, during their optimal times of day (morning and evening respectively) engage in detailed processing, but this tendency is particularly pronounced for the elderly when exposed to high-incongruity cues. By contrast, during their nonoptimal time of day, older adults seem to rely on schema-based processing regardless of the level of incongruity, whereas younger adults remain relatively detailed in their processing strategies. Theoretical and practical implications for marketing are discussed. Copyright 1997 by the University of Chicago.

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Publisher Info
Article provided by University of Chicago Press in its journal Journal of Consumer Research.

Volume (Year): 24 (1997)
Issue (Month): 3 (December)
Pages: 329-42
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Handle: RePEc:ucp:jconrs:v:24:y:1997:i:3:p:329-42

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  1. P. Van Kenhove & K. De Wulf & D. Van Den Poelt, 2003. "Does Attitudinal Commitment to Stores Always Lead to Behavioral Loyalty? The Moderating Effect of Age," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 03/168, Ghent University, Faculty of Economics and Business Administration. [Downloadable!]
  2. Herings,P. Jean-Jacques, 2000. "Universally Stable Adjustment Processes - A Unifying Approach -," Research Memoranda 006, Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization. [Downloadable!]
    Other versions:
  3. P. De Pelsmacker & M. Geuens & P. Anckaert, 2002. "Media context and advertising effectiveness: The role of context appreciation and context-ad similarity," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 02/162, Ghent University, Faculty of Economics and Business Administration. [Downloadable!]
  4. Carolyn Yoon & Gilles Laurent & Helene Fung & Richard Gonzalez & Angela Gutchess & Trey Hedden & Raphaƫlle Lambert-Pandraud & Mara Mather & Denise Park & Ellen Peters & Ian Skurnik, 2005. "Cognition, Persuasion and Decision Making in Older Consumers," Marketing Letters, Springer, vol. 16(3), pages 429-441, December. [Downloadable!] (restricted)
  5. LAURENT, Gilles & LAMBERT-PANDRAUD, Raphaelle, 2002. "Age-induced decision shrinkage, another avenue to repeat purchase: the example of new automobiles," Les Cahiers de Recherche 748, HEC Paris. [Downloadable!]
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