This article focuses on memory-based choice situations where changes in a brand's accessibility may affect the probability that it is retrieved and considered for choice. In such instances, factors other than evaluation may affect which brands are brought to mind at purchase. Two experiments are described that manipulate the determinants of brand accessibility and measure consequent effects on retrieval, consideration, choice, and evaluation. Results provide evidence for the influence of memory during the brand-choice process. For a brand to be selected in memory-based choice, the consumer must recall that brand and fail to recall other brands that might otherwise be preferred. Copyright 1990 by the University of Chicago.
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Volume (Year): 17 (1990) Issue (Month): 3 (December) Pages: 263-76 Download reference. The following formats are available: HTML
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Handle: RePEc:ucp:jconrs:v:17:y:1990:i:3:p:263-76
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Steenkamp, J.B.E.M. & Nijs, V.R. & Hanssens, D.M. & Dekimpe, M.G., 2002.
"Competitive Reactions and the Cross-Sales Effects of Advertising and Promotion,"
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ERS-2002-20-MKT Revision_, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
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