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Response Determinants in Satisfaction Judgments

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Author Info
Oliver, Richard L
DeSarbo, Wayne S
Abstract

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Publisher Info
Article provided by University of Chicago Press in its journal Journal of Consumer Research.

Volume (Year): 14 (1988)
Issue (Month): 4 (March)
Pages: 495-507
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Handle: RePEc:ucp:jconrs:v:14:y:1988:i:4:p:495-507

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  1. Wetzels,Martin & Ruyter,Ko,de & Patterson,Paul G. & Pauwels,Pieter, 2003. "The Propensity To Continue Service Internationalization - A Model Of Planned Behavior," Research Memoranda 052, Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization. [Downloadable!]
  2. Gaby,Odekerken-Schröder & Bloemer,Josée, 2002. "Constraints and Dedication as Drivers for Relationship Commitment: An Empirical Study in a Health-Care Context," Research Memoranda 078, Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization. [Downloadable!]
  3. Sergio Roman, 2007. "The Ethics of Online Retailing: A Scale Development and Validation from the Consumers’ Perspective," Journal of Business Ethics, Springer, vol. 72(2), pages 131-148, May. [Downloadable!] (restricted)
  4. Wayne DeSarbo & Richard Oliver & Arvind Rangaswamy, 1989. "A simulated annealing methodology for clusterwise linear regression," Psychometrika, Springer, vol. 54(4), pages 707-736, September. [Downloadable!] (restricted)
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