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Retail Change and Retail Logistics in the United Kingdom: Past Trends and Future Prospects

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  • John Fernie

Abstract

The article discusses the factors which have influenced retail change in the UK and the impact of these changes on the logistical support to shops. During the last 30 years there has been a retailing revolution in the country. Consumers have become more affluent, discerning and mobile, and retailers have responded to consumer needs by offering a range of formats in city centre and out of town locations. A major part of this retailing revolution has occurred in the field of logistics where British retailers have gained control over the supply chain, reducing lead times from the manufacturing plant to the store. The grocery sector, in particular, has a streamlined logistical system with investment into composite distribution centres and transport to supply an increasing number of superstores. This logistical framework is now being challenged by technological, environmental and political change. The government's policy to minimise environmental damage and revitalise town centres poses challenges for logistics.

Suggested Citation

  • John Fernie, 1997. "Retail Change and Retail Logistics in the United Kingdom: Past Trends and Future Prospects," The Service Industries Journal, Taylor & Francis Journals, vol. 17(3), pages 383-396, July.
    • Handle: RePEc:taf:servic:v:17:y:1997:i:3:p:383-396
    DOI: 10.1080/02642069700000025
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    Cited by:

    1. Alastair Iles, 2007. "Seeing sustainability in business operations: US and British food retailer experiments with accountability," Business Strategy and the Environment, Wiley Blackwell, vol. 16(4), pages 290-301, May.
    2. Renko, Sanda & Ficko, Dejan, 2010. "New logistics technologies in improving customer value in retailing service," Journal of Retailing and Consumer Services, Elsevier, vol. 17(3), pages 216-223.
    3. Raghava Rao Gundala, 2010. "Retail Store Image: A Study Of The Cyprus Clothing Industry," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 3(3), pages 67-81.
    4. Maixe-Altes, J. Carles, 2008. "Americanización y consumo de masas, la distribución alimentaria en España, 1947-2007 [Americanization and mass consumption, the distribution of food in Spain, 1947 - 2007]," MPRA Paper 14786, University Library of Munich, Germany.
    5. Woohyoung Kim & Alan Hallsworth & Hyun Kim, 2018. "Examining the Effectiveness of Government Policy for Retail Districts: Evidence from Korea," Sustainability, MDPI, vol. 10(5), pages 1-15, May.
    6. Andrew Currah, 2002. "Behind the Web Store: The Organisational and Spatial Evolution of Multichannel Retailing in Toronto," Environment and Planning A, , vol. 34(8), pages 1411-1441, August.
    7. Orit Rotem-Mindali & Ilan Salomon, 2009. "Modeling Consumers' Purchase and Delivery Choices in the Face of the Information Age," Environment and Planning B, , vol. 36(2), pages 245-261, April.

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