IDEAS home Printed from https://ideas.repec.org/a/taf/pubmmg/v33y2013i4p261-268.html
   My bibliography  Save this article

Internal and external use of performance information in public organizations: results from an international survey

Author

Listed:
  • Gerhard Hammerschmid
  • Steven Van de Walle
  • Vid Stimac

Abstract

This paper analyses how public managers use performance information. A sample of over 3,100 high-level public sector executives from six European countries, provided evidence of significant country variations. Considerable variations were also found in patterns of use in different policy fields; and performance indicators were not used as often in central government as in local and regional government. Implementation of performance management instruments in an organization had a strong effect on the actual use of performance information.

Suggested Citation

  • Gerhard Hammerschmid & Steven Van de Walle & Vid Stimac, 2013. "Internal and external use of performance information in public organizations: results from an international survey," Public Money & Management, Taylor & Francis Journals, vol. 33(4), pages 261-268, July.
    • Handle: RePEc:taf:pubmmg:v:33:y:2013:i:4:p:261-268
    DOI: 10.1080/09540962.2013.799803
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/09540962.2013.799803
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/09540962.2013.799803?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Christopher Hood, 2007. "Public Service Management by Numbers: Why Does it Vary? Where Has it Come From? What Are the Gaps and the Puzzles?," Public Money & Management, Taylor & Francis Journals, vol. 27(2), pages 95-102, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Denita Cepiku & Alessandro Hinna & Danila Scarozza & Andrea Bonomi Savignon, 2017. "Performance information use in public administration: an exploratory study of determinants and effects," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 21(4), pages 963-991, December.
    2. Marijani Ramadhani & Manase Richard, 2020. "Analysis of Performance Information Use in Tanzania: Insights from Tanzania Public Service College, Tabora," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 11(2), pages 115-139, August.
    3. Špaček David & Gatarik Eva, 2017. "Knowledge Management and Czech Self-Governments: Empirical Investigations into the Application of Knowledge Management to Public Administration in the Czech Republic," NISPAcee Journal of Public Administration and Policy, Sciendo, vol. 10(1), pages 201-220, June.
    4. A. Sardi & E. Sorano, 2021. "Dynamic Performance Management: An Approach for Managing the Common Goods," Papers 2102.04090, arXiv.org.
    5. Alberto Sardi & Enrico Sorano, 2019. "Dynamic Performance Management: An Approach for Managing the Common Goods," Sustainability, MDPI, vol. 11(22), pages 1-22, November.
    6. Koppitz David & Půček Milan & Ochrana František & Plaček Michal, 2015. "Comparative Analysis of Selected Factors Affecting Heating Costs of Schools in Selected Balkan Countries," NISPAcee Journal of Public Administration and Policy, Sciendo, vol. 8(1), pages 61-84, June.
    7. Hammerschmid Gerhard & Löffler Lorenz, 2015. "The Implementation of Performance Management in European Central Governments: More a North-South than an East-West Divide," NISPAcee Journal of Public Administration and Policy, Sciendo, vol. 8(2), pages 49-68, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Fabian Muniesa & Dominique Linhardt, 2009. "At stake with implementation: trials of explicitness in the description of the state," Working Papers halshs-00362285, HAL.
    2. Ariesta Heksarini & E. Harleni Aroma & Martinus Robert Hutauruk, 2023. "The Influence of Employee Responsibility and Knowledge on the Speed of Service and Employee Performance Moderated by the Hospital Management Information System: A Case Study of Type D Hospitals in the," Oblik i finansi, Institute of Accounting and Finance, issue 4, pages 132-142, December.
    3. Sonia Adam-Ledunois & Romuald Mansuy & Sébastien Damart, 2016. "An innovative tool for territorial shared diagnosis on poverty and social inclusion: a support for cooperation?," Post-Print hal-01445696, HAL.
    4. Joseph Drew & Brian Dollery, 2015. "Inconsistent Depreciation Practice and Public Policymaking: Local Government Reform in New South Wales," Australian Accounting Review, CPA Australia, vol. 25(1), pages 28-37, March.
    5. Fusco, Elisa & Allegrini, Veronica, 2020. "The role of spatial interdependence in local government cost efficiency: An application to waste Italian sector," Socio-Economic Planning Sciences, Elsevier, vol. 69(C).
    6. Jaime Vázquez-Caro & Richard M. Bird, 2011. "Benchmarking Tax Administrations in Developing Countries: A Systemic Approach," International Center for Public Policy Working Paper Series, at AYSPS, GSU paper1104, International Center for Public Policy, Andrew Young School of Policy Studies, Georgia State University.
    7. Asmus Leth Olsen, 2018. "Precise performance: Do citizens rely on numerical precision as a cue of confidence?," Journal of Behavioral Public Administration, Center for Experimental and Behavioral Public Administration, vol. 1(1).
    8. Mihály Fazekas, 2012. "School Funding Formulas: Review of Main Characteristics and Impacts," OECD Education Working Papers 74, OECD Publishing.
    9. Stuart Cooper & Graham Pearce, 2011. "Climate change performance measurement, control and accountability in English local authority areas," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 24(8), pages 1097-1118, October.
    10. Gwyn Bevan & Richard Hamblin, 2009. "Hitting and missing targets by ambulance services for emergency calls: effects of different systems of performance measurement within the UK," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 172(1), pages 161-190, January.
    11. Maarten Hillebrandt & Michael Huber, 2020. "Editorial: Quantifying Higher Education: Governing Universities and Academics by Numbers," Politics and Governance, Cogitatio Press, vol. 8(2), pages 1-5.
    12. Jane Broadbent & James Guthrie, 2008. "Public sector to public services: 20 years of “contextual” accounting research," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 21(2), pages 129-169, February.
    13. Robbins Geraldine & Turley Gerard & McNena Stephen, 2016. "Benchmarking the financial performance of local councils in Ireland," Administration, Sciendo, vol. 64(1), pages 1-27, May.
    14. Chen, Yvonne Jie & Li, Pei & Lu, Yi, 2018. "Career concerns and multitasking local bureaucrats: Evidence of a target-based performance evaluation system in China," Journal of Development Economics, Elsevier, vol. 133(C), pages 84-101.
    15. Fabian Muniesa & Dominique Linhardt, 2009. "At stake with implementation: trials of explicitness in the description of the state," CSI Working Papers Series 015, Centre de Sociologie de l'Innovation (CSI), Mines ParisTech.
    16. Sonia Adam-Ledunois & Romuald Mansuy & Sébastien Damart, 2016. "An innovative tool for territorial shared diagnosis on poverty and social inclusion: a support for cooperation?," Post-Print hal-01418698, HAL.
    17. Muniesa, Fabian & Linhardt, Dominique, 2011. "Trials of explicitness in the implementation of public management reform," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 22(6), pages 550-566.
    18. Sonia Adam-Ledunois & Romuald Mansuy, 2018. "Le diagnostic territorial partagé ou les promesses d’un outil de gestion publique à visée collaborative," Post-Print hal-01880968, HAL.
    19. Martin Anne, 2015. "Outils De Gestion Et Services Publics : Le Cas De La Comptabilite Analytique A L'Universite," Post-Print hal-01188793, HAL.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:pubmmg:v:33:y:2013:i:4:p:261-268. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/RPMM20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.