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Learning to Walk Before We Try to Run: Adapting Lean for the Public Sector

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  • Zoe Radnor
  • Paul Walley

Abstract

This article considers whether public sector organizations regard Lean merely as a set of tools and techniques without considering either the underlying conditions and principles or regard Lean as a philosophy. The authors analyse a series of case studies of Lean in the public sector around four themes—process-based view, focus on value, elimination of waste and employee-driven change—before considering the implementation approach taken and outcomes achieved. The outcomes were significant, but the authors warn against an implementation approach which focuses solely on Lean tools.

Suggested Citation

  • Zoe Radnor & Paul Walley, 2008. "Learning to Walk Before We Try to Run: Adapting Lean for the Public Sector," Public Money & Management, Taylor & Francis Journals, vol. 28(1), pages 13-20, February.
    • Handle: RePEc:taf:pubmmg:v:28:y:2008:i:1:p:13-20
    DOI: 10.1111/j.1467-9302.2008.00613.x
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    Cited by:

    1. Karl-Arne Johannessen & Hans Comtet & Erik Fosse, 2021. "A Drone Logistic Model for Transporting the Complete Analytic Volume of a Large-Scale University Laboratory," IJERPH, MDPI, vol. 18(9), pages 1-19, April.
    2. Pankaj Kumar Baag & Kavitha P. & Ashutosh Sarkar, 2019. "Application of Lean Tool for Process Improvement of Bank Branches," IIM Kozhikode Society & Management Review, , vol. 8(2), pages 131-142, July.
    3. Tuuli Luoma & Seppo Junnila & Lasse Forsman, 2011. "Illustration of value creation in real estate business," ERES eres2011_250, European Real Estate Society (ERES).
    4. D’Andreamatteo, Antonio & Ianni, Luca & Lega, Federico & Sargiacomo, Massimo, 2015. "Lean in healthcare: A comprehensive review," Health Policy, Elsevier, vol. 119(9), pages 1197-1209.
    5. Mark White & John SG Wells & Tony Butterworth, 2014. "The transition of a large‐scale quality improvement initiative: a bibliometric analysis of the Productive Ward: Releasing Time to Care Programme," Journal of Clinical Nursing, John Wiley & Sons, vol. 23(17-18), pages 2414-2423, September.
    6. Jacob DAMMAND & Mads HORLYCK & Thomas Lyngholm JACOBSEN & Rainer LUEG & Rasmus Laygardt RÖCK, 2014. "Lean management in hospitals: Evidence from Denmark," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2014(23), pages 19-35, December.
    7. Christine Harland, 2021. "Discontinuous Wefts: Weaving a More Interconnected Supply Chain Management Tapestry," Journal of Supply Chain Management, Institute for Supply Management, vol. 57(1), pages 27-40, January.
    8. Leander Luiz Klein & Kelmara Mendes Vieira & Thiago Schirmer Feltrin & Matheus Pissutti & Luciano Dibi Ercolani, 2022. "The Influence of Lean Management Practices on Process Effectiveness: A Quantitative Study in a Public Institution," SAGE Open, , vol. 12(1), pages 21582440221, March.
    9. Sunder M, Vijaya & Ganesh, L.S., 2021. "Lean additives in a service factory: A design science approach," Technovation, Elsevier, vol. 104(C).
    10. Andrews, Matt & Pritchett, Lant & Woolcock, Michael, 2017. "Building State Capability: Evidence, Analysis, Action," OUP Catalogue, Oxford University Press, number 9780198747482, Decembrie.
    11. Matt Andrews & Lant Pritchett & Michael Woolcock, 2016. "Scaling PDIA through Broad Agency, and Your Role," CID Working Papers 315, Center for International Development at Harvard University.
    12. Dag Øivind Madsen & Stig Risvik & Tonny Stenheim, 2017. "The diffusion of Lean in the Norwegian municipality sector: An exploratory survey," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1411067-141, January.
    13. Lukrafka, Tatiany Oleques & Silva, Diego Souza & Echeveste, Marcia, 2020. "A geographic picture of Lean adoption in the public sector: Cases, approaches, and a refreshed agenda," European Management Journal, Elsevier, vol. 38(3), pages 506-517.
    14. Federica Centauri & Marta Marsilio & Stefano Villa & Francesco Nicosia, 2016. "Implementare il modello Lean nelle organizzazioni sanitarie: il caso dell?Ospedale Galliera," MECOSAN, FrancoAngeli Editore, vol. 2016(100), pages 27-55.
    15. Federica Centauri & Jacopo Guercini & Caterina Bianciardi & Vincenzo Mezzatesta, 2017. "Strutturare il cambiamento organizzativo negli ospedali: l?esperienza dell?Ufficio Lean dell?AOU Senese," MECOSAN, FrancoAngeli Editore, vol. 2017(104), pages 51-67.
    16. Nurul Fadly Habidin & Nurul Aifaa Shazali & Naimah Ali & Nur Afni Khaidir & Osman Jusoh, 2016. "The impact of lean healthcare practice on healthcare performance: the mediating role of supply chain innovation in Malaysian healthcare industry," International Journal of Critical Accounting, Inderscience Enterprises Ltd, vol. 8(1), pages 79-93.
    17. Matt Andrews & Lant Pritchett & Michael Woolcock, 2016. "Doing Iterative and Adaptive Work," CID Working Papers 313, Center for International Development at Harvard University.
    18. Muhammad Shafiq & Adeel Akhtar & Muhammad Ismail & Muhammad Awais, 2021. "Lean Management Readiness Assessment Framework For Humanitarian Organizations Supply Chain Management," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 10(3), pages 151-171, September.

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