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The Resilient Organization

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  • Arjen Boin
  • Michel J. G. van Eeten

Abstract

Both academics and practitioners have recently discovered resilience as a core topic of interest. Resilience is widely viewed as a potential solution to the challenges posed by crises and disasters. The promise of resilience is an organization or society that absorbs shocks and 'bounces back' after a disturbance. While the idea of resilience is increasingly popular, empirical research on resilient organizations is actually quite rare. This article explores whether a relation exists between organizational characteristics, processes and resilience. Building on the insights of high reliability theory and crisis research, it probes this relation in two organizations that experienced deep crises: the California Independent System Operator (CAISO) and National Aeronautics and Space Agency (NASA).

Suggested Citation

  • Arjen Boin & Michel J. G. van Eeten, 2013. "The Resilient Organization," Public Management Review, Taylor & Francis Journals, vol. 15(3), pages 429-445, March.
    • Handle: RePEc:taf:pubmgr:v:15:y:2013:i:3:p:429-445
    DOI: 10.1080/14719037.2013.769856
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    References listed on IDEAS

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    1. Yossi Sheffi, 2005. "The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262693496, December.
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