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Communications About Resilience Enhancing Activities By English Local Authorities

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  • Brahim Herbane

Abstract

The Civil Contingencies Act (2004) in the United Kingdom introduced new responsibilities for public authorities regarding Business Continuity Management (BCM) and other emergency planning activities. Using content analysis techniques, this study examined thirty-four English county councils' websites to examine the extent to which this online medium communicated these new responsibilities to stakeholders. Using key-word-in-context (KWIC) and content clustering, this exploratory study found that local authorities' websites were far from generic in their web-based communications about their new Civil Contingencies Act responsibilities and BCM activities, and it reveals a number of differing website traits, motivations and orientations.

Suggested Citation

  • Brahim Herbane, 2011. "Communications About Resilience Enhancing Activities By English Local Authorities," Public Management Review, Taylor & Francis Journals, vol. 13(7), pages 919-939, October.
    • Handle: RePEc:taf:pubmgr:v:13:y:2011:i:7:p:919-939
    DOI: 10.1080/14719037.2011.589611
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    References listed on IDEAS

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    1. Brahim Herbane, 2014. "Information Value Distance and Crisis Management Planning," SAGE Open, , vol. 4(2), pages 21582440145, April.

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