IDEAS home Printed from https://ideas.repec.org/a/taf/pubmgr/v13y2011i3p363-382.html
   My bibliography  Save this article

Strengthening Citizen Agency and Accountability Through ICT

Author

Listed:
  • Giacomo Zanello
  • Paul Maassen

Abstract

We investigated the role of Information and Communication Technologies (ICT, namely mobile phones) in support of citizen agency and its potential in calling authorities to account. We focused on Eastern Africa and we used a mixed methodology, which allowed us to explore the current uses of ICT to strengthen accountability and to forecast the growth of mobile phones' adaption in that region. Evidence from both analyses suggests that there are two main areas where citizen agency and ICT can reinforce each other in bottom--up and horizontal processes: participation and engagement of citizens, and the diffusion of information.

Suggested Citation

  • Giacomo Zanello & Paul Maassen, 2011. "Strengthening Citizen Agency and Accountability Through ICT," Public Management Review, Taylor & Francis Journals, vol. 13(3), pages 363-382, March.
  • Handle: RePEc:taf:pubmgr:v:13:y:2011:i:3:p:363-382
    DOI: 10.1080/14719037.2011.553265
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14719037.2011.553265
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/14719037.2011.553265?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Vrabie, Catalin & Tirziu, Andreea-Maria, 2017. "How is technology changing the World landscape? A view over the European continent," MPRA Paper 79869, University Library of Munich, Germany.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:pubmgr:v:13:y:2011:i:3:p:363-382. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/RPXM20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.