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Systems of Innovation and Industry Evolution: The Case of Retail Banking in the UK

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Author Info

  • Davide Consoli

Abstract

This paper presents a longitudinal study on the evolution of the retail banking sector in the UK following the adoption of automated payments in the 1970s. The analysis is cast in the context of innovation studies and articulates how changing configurations of the knowledge base combined with the emergence and adaptation of institutional structures stirred a paradigm of service innovation in an information-intensive industry like banking. The cases of the Automated Teller Machine (ATM) and of the Electronic Fund Transfer at Point of Sale (EFTPOS) provide evidence on the subtleties of a dual evolutionary process underpinning the development of a system of innovation: the growing ecology of actors and the emergence of new forms of coordination across them.

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Bibliographic Info

Article provided by Taylor & Francis Journals in its journal Industry and Innovation.

Volume (Year): 15 (2008)
Issue (Month): 6 ()
Pages: 579-600

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Handle: RePEc:taf:indinn:v:15:y:2008:i:6:p:579-600

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Related research

Keywords: Industry evolution; retail payments; social technologies;

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Cited by:
  1. Consoli, Davide & Ramlogan, Ronnie, 2009. "Scope, Strategy and Structure: The Dynamics of Knowledge Networks in Medicine," MPRA Paper 12791, University Library of Munich, Germany.
  2. Consoli, Davide & Patrucco, Pier Paolo, 2013. "Complexity and the Coordination of Technological Knowledge: The Case of Innovation Platforms," Department of Economics and Statistics Cognetti de Martiis. Working Papers 20133, University of Turin.
  3. Patrucco, Pier Paolo, 2013. "The Evolution of Knowledge Organization: The Emergence of Innovation Platform in the Turin Car System," Department of Economics and Statistics Cognetti de Martiis LEI & BRICK - Laboratory of Economics of Innovation "Franco Momigliano", Bureau of Research in Innovation, Complexity and Knowledge, Collegio 201315, University of Turin.

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