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The effect of attitudinal differences on interface conflicts in large scale construction projects: a case study

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Author Info
Prapatpaow Awakul
Stephen O. Ogunlana
Abstract

Conflicts encountered in large scale construction projects occur in two categories: internal conflicts and interface conflicts. Internal conflicts are experienced among the project participants, whereas interface conflicts are between the construction project and groups outside the project. Many large scale construction projects often experience interface conflicts in the form of conflicting requirements from different social groups. This paper examines the attitudes of five groups of respondents on the factors leading to the interface conflicts experienced on the Yadana Natural Gas Pipeline Project (YNGPP) in Thailand as a case study. The study was conducted through questionnaire surveys of the five groups: the group affected by the project; the project participants; non-government organizations (NGOs) and interested organizations; academics and experts; and local government officials. The results show that these five groups have differences in attitudes towards the factors leading to the interface conflicts encountered on the project; and it is the differences in attitudes that generated the conflicts. The key variables were grouped into main categories and the degree of importance of each key factor leading to the interface conflicts was identified.

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Publisher Info
Article provided by Taylor and Francis Journals in its journal Construction Management & Economics.

Volume (Year): 20 (2002)
Issue (Month): 4 (June)
Pages: 365-377
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Handle: RePEc:taf:conmgt:v:20:y:2002:i:4:p:365-377

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Related research
Keywords: Conflict; Attitudinal Differences; Project Management; Large Projects; Factor Analysis;

Cited by:
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  1. Xiao-Hua Jin & Florence Yean Yng Ling, 2005. "Constructing a framework for building relationships and trust in project organizations: two case studies of building projects in China," Construction Management & Economics, Taylor and Francis Journals, vol. 23(7), pages 685-696, September. [Downloadable!] (restricted)
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This page was last updated on 2010-1-1.


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