Job satisfaction in the low wage service sector
AbstractThe stylized facts associated with workers satisfaction are tested using a distinctive data set. Using principal components analysis five distinct measures of workers satisfaction, and the factors that determine each one are examined. The data set, covering three low-wage service sectors, enables control for workplace characteristics to be made. It is shown that characteristics previously identified as important by the job satisfaction literature, in fact have differing effects according to the type of satisfaction being considered. Then is examined which of the satisfaction components has the greatest impact on overall satisfaction. Satisfaction with short-term rewards and long-term prospects are found to be far more influential in determining overall satisfaction, than contentment with social relationships or work intensity.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by Taylor & Francis Journals in its journal Applied Economics.
Volume (Year): 35 (2003)
Issue (Month): 10 ()
Contact details of provider:
Web page: http://www.tandfonline.com/RAEC20
You can help add them by filling out this form.
CitEc Project, subscribe to its RSS feed for this item.
- Benno Torgler, 2011.
"Work Values in Western and Eastern Europe,"
CREMA Working Paper Series
2011-22, Center for Research in Economics, Management and the Arts (CREMA).
- Saziye Gazioglu & Aysit Tansel, 2006.
"Job satisfaction in Britain: individual and job related factors,"
Taylor & Francis Journals, vol. 38(10), pages 1163-1171.
- Saziye Gazioglu & Aysit Tansel, 2003. "Job Satisfaction in Britain: Individual and Job Related Factors," ERC Working Papers 0303, ERC - Economic Research Center, Middle East Technical University, revised Apr 2003.
- Aysit Tansel & Saziye Gazioglu, 2012.
"Management-Employee Relations, Firm Size and Job Satisfaction,"
ERC Working Papers
1211, ERC - Economic Research Center, Middle East Technical University, revised Dec 2012.
- Tansel, Aysit & Gazioglu, Saziye, 2013. "Management-Employee Relations, Firm Size and Job Satisfaction," MPRA Paper 45060, University Library of Munich, Germany.
- Aysýt Tansel & Þaziye Gazioðlu, 2013. "Management-Employee Relations, Firm Size And Job Satisfaction," Working Papers 2013/5, Turkish Economic Association.
- Aysit Tansel & Saziye Gazioglu, 2013. "Management-Employee Relations, Firm Size, and Job Satisfaction," KoÃ§ University-TUSIAD Economic Research Forum Working Papers 1307, Koc University-TUSIAD Economic Research Forum.
- Tansel, Aysit & Gazioglu, Saziye, 2013. "Management-Employee Relations, Firm Size and Job Satisfaction," IZA Discussion Papers 7308, Institute for the Study of Labor (IZA).
- E. Verhofstadt & E. Omey, 2003. "The impact of education on job satisfaction in the first job," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 03/169, Ghent University, Faculty of Economics and Business Administration.
- Shields, Michael A. & Wheatley Price, Stephen, 2000.
"Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession,"
IZA Discussion Papers
164, Institute for the Study of Labor (IZA).
- Shields, Michael A & Price, Stephen Wheatley, 2002. "Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession," Economica, London School of Economics and Political Science, vol. 69(274), pages 295-26, May.
- Michael A. Shields & Stephen Wheatley Price, . "Racial Harassment, Job Satisfaction and Intentions to Quit: Evidence from the British Nursing Profession," Discussion Papers in Public Sector Economics 01/2, Department of Economics, University of Leicester.
- Robert D. Mohr & Cindy Zoghi, 2006. "Is Job Enrichment Really Enriching?," Working Papers 389, U.S. Bureau of Labor Statistics.
- Borooah, Vani, 2009.
"Comparing levels of job satisfaction in the countries of Western and Eastern Europe,"
23664, University Library of Munich, Germany, revised 2009.
- Vani K. Borooah, 2009. "Comparing levels of job satisfaction in the countries of Western and Eastern Europe," International Journal of Manpower, Emerald Group Publishing, vol. 30(4), pages 304-325, July.
- repec:ebl:ecbull:v:4:y:2005:i:17:p:1-20 is not listed on IDEAS
- Azar, Ofer H., 2005.
"Incentives and Service Quality in the Restaurant Industry: The Tipping – Service Puzzle,"
4457, University Library of Munich, Germany, revised 2006.
- Ofer Azar, 2009. "Incentives and service quality in the restaurant industry: the tipping-service puzzle," Applied Economics, Taylor & Francis Journals, vol. 41(15), pages 1917-1927.
- Hussain Naeem Author_Email: & Ilham Sentosa & Hadi Nejatian & Shishi Kumar Piaralal, 2011. "Job Satisfaction Of Civil Servants (An Evidence From The Republic Of Maldives)," 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding 2011-256, Conference Master Resources.
- Sousa-Poza, Alfonso & Sousa-Poza, Andres A., 2000. "Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 29(6), pages 517-538, November.
- Krug, Gerhard & Dietz, Martin & Ullrich, Britta, 2008. "The impact of firm characteristics on the success of employment subsidies : a decomposition analysis of treatment effects," IAB Discussion Paper 200818, Institut für Arbeitsmarkt- und Berufsforschung (IAB), Nürnberg [Institute for Employment Research, Nuremberg, Germany].
- Fabra, M. Eugenia & Camisón, Cesar, 2009. "Direct and indirect effects of education on job satisfaction: A structural equation model for the Spanish case," Economics of Education Review, Elsevier, vol. 28(5), pages 600-610, October.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Michael McNulty).
If references are entirely missing, you can add them using this form.