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Applying fuzzy quality function deployment (QFD) to identify solutions of service delivery system for port of Kaohsiung

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  • Ji-Feng Ding

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  • Ji-Feng Ding, 2009. "Applying fuzzy quality function deployment (QFD) to identify solutions of service delivery system for port of Kaohsiung," Quality & Quantity: International Journal of Methodology, Springer, vol. 43(4), pages 553-570, July.
    • Handle: RePEc:spr:qualqt:v:43:y:2009:i:4:p:553-570
    DOI: 10.1007/s11135-007-9138-7
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    References listed on IDEAS

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    1. T. Heaver & H. Meersman & E. Van De Voorde, 2001. "Co-operation and competition in international container transport: strategies for ports," Maritime Policy & Management, Taylor & Francis Journals, vol. 28(3), pages 293-305, July.
    2. Heaver, T. & Meersman, H. & van de Voorde, E., 2001. "Co-Operation and Competition in International Container Transport Strategies for Ports," Research Papers 24173, University of Antwerp, Faculty of Applied Economic Sciences.
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    Cited by:

    1. Okan Duru & Sheng Huang & Emrah Bulut & Shigeru Yoshida, 2013. "Multi-layer quality function deployment (QFD) approach for improving the compromised quality satisfaction under the agency problem: A 3D QFD design for the asset selection problem in the shipping indu," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(4), pages 2259-2280, June.
    2. Joanna Alicja Dyczkowska & Olga Reshetnikova, 2022. "Logistics Centers in Ukraine: Analysis of the Logistics Center in Lviv," Energies, MDPI, vol. 15(21), pages 1-15, October.
    3. Chen, Jihong & Wan, Zheng & Zhang, Fangwei & Park, Nam-kyu & Zheng, Aibing & Zhao, Jun, 2018. "Evaluation and comparison of the development performances of typical free trade port zones in China," Transportation Research Part A: Policy and Practice, Elsevier, vol. 118(C), pages 506-526.
    4. Lam, Jasmine Siu Lee & Bai, Xiwen, 2016. "A quality function deployment approach to improve maritime supply chain resilience," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 92(C), pages 16-27.
    5. Leonardo Ensslin & Vinicius Dezem & Ademar Dutra & Sandra Rolim Ensslin & Karine Somensi, 2018. "Seaport-performance tools: an analysis of the international literature," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 20(4), pages 587-602, December.
    6. Ching-Wen Chen, 2012. "Modeling and initiating knowledge management program using FQFD: a case study involving a healthcare institute," Quality & Quantity: International Journal of Methodology, Springer, vol. 46(3), pages 889-915, April.

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