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The Impact of Incentive Regulation on Service Quality in Telecommunications in the United States

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  • Noel Uri

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  • Noel Uri, 2004. "The Impact of Incentive Regulation on Service Quality in Telecommunications in the United States," Quality & Quantity: International Journal of Methodology, Springer, vol. 38(3), pages 291-318, June.
    • Handle: RePEc:spr:qualqt:v:38:y:2004:i:3:p:291-318
    DOI: 10.1023/B:QUQU.0000031310.00979.97
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    References listed on IDEAS

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    1. Kihlstrom, Richard E & Levhari, David, 1977. "Quality, Regulation and Efficiency," Kyklos, Wiley Blackwell, vol. 30(2), pages 214-234.
    2. Kridel, Donald J & Sappington, David E M & Weisman, Dennis L, 1996. "The Effects of Incentive Regulation in the Telecommunications Industry: A Survey," Journal of Regulatory Economics, Springer, vol. 9(3), pages 269-306, May.
    3. Bernstein, Jeffrey I & Sappington, David E M, 1999. "Setting the X Factor in Price-Cap Regulation Plans," Journal of Regulatory Economics, Springer, vol. 16(1), pages 5-25, July.
    4. Uri, Noel D., 2000. "Measuring productivity change in telecommunications," Telecommunications Policy, Elsevier, vol. 24(5), pages 439-452, June.
    5. Uri, Noel D., 2001. "Monopoly power and the problem of CLEC access charges," Telecommunications Policy, Elsevier, vol. 25(8-9), pages 611-623, September.
    6. Sherman, Roger, 1992. "Capital Waste in the Rate-of-Return Regulated Firm," Journal of Regulatory Economics, Springer, vol. 4(2), pages 197-204, June.
    7. Roycroft, Trevor R. & Garcia-Murrilo, Martha, 2000. "Trouble reports as an indicator of service quality: the influence of competition, technology, and regulation," Telecommunications Policy, Elsevier, vol. 24(10-11), pages 947-967, November.
    8. Cabral, Luis M B & Riordan, Michael H, 1989. "Incentives for Cost Reduction under Price Cap Regulation," Journal of Regulatory Economics, Springer, vol. 1(2), pages 93-102, June.
    9. Norsworthy, J. R. & Tsai, Diana H., 1999. "The role of service quality and capital technology in telecommunication regulation," Information Economics and Policy, Elsevier, vol. 11(2), pages 127-145, July.
    10. Noel Uri & Florence Setzer, 2003. "Assessing the Performance of the Price Cap Plan for Local Exchange Carriers in the United States," European Journal of Law and Economics, Springer, vol. 15(3), pages 263-276, May.
    11. David Levhari & Yoram Peles, 1973. "Market Structure, Quality and Durability," Bell Journal of Economics, The RAND Corporation, vol. 4(1), pages 235-248, Spring.
    12. Richard L. Schmalensee, 1970. "Regulation and the Durability of Goods," Bell Journal of Economics, The RAND Corporation, vol. 1(1), pages 54-64, Spring.
    13. Brennan, Timothy J, 1989. "Regulating by Capping Prices," Journal of Regulatory Economics, Springer, vol. 1(2), pages 133-147, June.
    14. Davidson, Russell & MacKinnon, James G., 1993. "Estimation and Inference in Econometrics," OUP Catalogue, Oxford University Press, number 9780195060119, Decembrie.
    15. Moses Abramovitz, 1956. "Resource and Output Trends in the United States since 1870," NBER Books, National Bureau of Economic Research, Inc, number abra56-1, March.
    16. Moses Abramovitz, 1956. "Resource and Output Trends in the United States since 1870," NBER Chapters, in: Resource and Output Trends in the United States since 1870, pages 1-23, National Bureau of Economic Research, Inc.
    17. David Sappington, 1980. "Strategic Firm Behavior under a Dynamic Regulatory Adjustment Process," Bell Journal of Economics, The RAND Corporation, vol. 11(1), pages 360-372, Spring.
    18. A. Michael Spence, 1975. "Monopoly, Quality, and Regulation," Bell Journal of Economics, The RAND Corporation, vol. 6(2), pages 417-429, Autumn.
    19. Richard E. Kihlstrom & David Levhari*, 1977. "Quality, Regulation And Efficiency," Kyklos, Wiley Blackwell, vol. 30(2), pages 214-234, May.
    20. Uri, Noel D., 2001. "The effect of incentive regulation on productive efficiency in telecommunications," Journal of Policy Modeling, Elsevier, vol. 23(8), pages 825-846, November.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Resende, Marcelo & Cardoso, Vicente, 2019. "Mapping service quality in electricity distribution: An exploratory study of Brazil," Utilities Policy, Elsevier, vol. 56(C), pages 41-52.

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