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Value Potentials and Challenges of Service-Oriented Architectures

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  • Alexander Becker
  • Thomas Widjaja
  • Peter Buxmann

Abstract

This article summarizes the results of an empirical study among large German enterprises regarding the value potentials and challenges of service-oriented architectures (SOA). The 21 value potentials and 13 challenges examined were identified and structured based on an advancement of SOA value models already existing in literature as well as on a series of expert interviews. Key results regarding the implementation and evaluation of the SOA-Concept are: The majority of the users only run one or a few SOA-based applications and the share of services in their IT-landscape is on average about 10%. Among the design principles proposed in literature, especially loose coupling and good documentation of interfaces are implemented. Clear capsulation of functionality and the definition of Service Level Agreements (SLAs), however, are hardly applied. The interviewed companies assess the relation of the value of a SOA introduction compared to its cost currently as slightly negative, but with a positive trend for the upcoming years. It is shown that the assessment of the overall value positively correlates with the duration of SOA usage. Among the 21 examined value potentials, optimization of business processes, increased agility and cost reduction due to parallel re-use of services receive the highest ratings. According to the interviewed experts, the main challenges are operation (performance/security) and the management (governance) of the architecture. These challenges hinder value realization and lead to a moderately positive assessment of the overall concept. Copyright Gabler Verlag 2011

Suggested Citation

  • Alexander Becker & Thomas Widjaja & Peter Buxmann, 2011. "Value Potentials and Challenges of Service-Oriented Architectures," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 3(4), pages 199-210, August.
    • Handle: RePEc:spr:binfse:v:3:y:2011:i:4:p:199-210
    DOI: 10.1007/s12599-011-0167-3
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    References listed on IDEAS

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    1. Papazoglou, M. & van den Heuvel, W.J.A.M., 2007. "Service oriented architectures : Approaches, technologies and research issues," Other publications TiSEM c0ca7265-f37f-42ed-a261-1, Tilburg University, School of Economics and Management.
    2. Harzing, Anne-Wil & Baldueza, Joyce & Barner-Rasmussen, Wilhelm & Barzantny, Cordula & Canabal, Anne & Davila, Anabella & Espejo, Alvaro & Ferreira, Rita & Giroud, Axele & Koester, Kathrin & Liang, Yu, 2009. "Rating versus ranking: What is the best way to reduce response and language bias in cross-national research?," International Business Review, Elsevier, vol. 18(4), pages 417-432, August.
    3. Becker, Alexander & Buxmann, Peter & Widjaja, Thomas, 2009. "Value Potential and Challenges of Service-Oriented Architectures - A User and Vendor Perspective," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 103152, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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    Cited by:

    1. Gong, Yiwei & Janssen, Marijn, 2019. "The value of and myths about enterprise architecture," International Journal of Information Management, Elsevier, vol. 46(C), pages 1-9.
    2. Hans Ulrich Buhl & Björn Steven Häckel & Florian Probst & Josef Schosser, 2016. "On the Ex Ante Valuation of IT Service Investments," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 58(6), pages 415-432, December.

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