IDEAS home Printed from https://ideas.repec.org/a/spr/annopr/v283y2019i1d10.1007_s10479-017-2676-z.html
   My bibliography  Save this article

Swift trust and commitment: The missing links for humanitarian supply chain coordination?

Author

Listed:
  • Rameshwar Dubey

    (Montpellier Research in Management)

  • Nezih Altay

    (DePaul University)

  • Constantin Blome

    (University of Sussex)

Abstract

Coordination among actors in a humanitarian relief supply chain decides whether a relief operation can be or successful or not. In humanitarian supply chains, due to the urgency and importance of the situation combined with scarce resources, actors have to coordinate and trust each other in order to achieve joint goals. This paper investigated empirically the role of swift trust as mediating variable for achieving supply chain coordination. Based on commitment-trust theory we explore enablers of swift-trust and how swift trust translates into coordination through commitment. Based on a path analytic model we test data from the National Disaster Management Authority of India. Our study is the first testing commitment-trust theory in the humanitarian context, highlighting the importance of swift trust and commitment for much thought after coordination. Furthermore, the study shows that information sharing and behavioral uncertainty reduction act as enablers for swift trust. The study findings offer practical guidance and suggest that swift trust is a missing link for the success of humanitarian supply chains.

Suggested Citation

  • Rameshwar Dubey & Nezih Altay & Constantin Blome, 2019. "Swift trust and commitment: The missing links for humanitarian supply chain coordination?," Annals of Operations Research, Springer, vol. 283(1), pages 159-177, December.
    • Handle: RePEc:spr:annopr:v:283:y:2019:i:1:d:10.1007_s10479-017-2676-z
    DOI: 10.1007/s10479-017-2676-z
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10479-017-2676-z
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10479-017-2676-z?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Oloruntoba, Richard, 2013. "Plans never go according to plan: An empirical analysis of challenges to plans during the 2009 Victoria bushfires," Technological Forecasting and Social Change, Elsevier, vol. 80(9), pages 1674-1702.
    2. Laaksonen, Toni & Jarimo, Toni & Kulmala, Harri I., 2009. "Cooperative strategies in customer-supplier relationships: The role of interfirm trust," International Journal of Production Economics, Elsevier, vol. 120(1), pages 79-87, July.
    3. Linet Özdamar & Ediz Ekinci & Beste Küçükyazici, 2004. "Emergency Logistics Planning in Natural Disasters," Annals of Operations Research, Springer, vol. 129(1), pages 217-245, July.
    4. Nezih Altay & Raktim Pal, 2014. "Information Diffusion among Agents: Implications for Humanitarian Operations," Production and Operations Management, Production and Operations Management Society, vol. 23(6), pages 1015-1027, June.
    5. Anonymous, 2015. "Notes from the Editors," American Political Science Review, Cambridge University Press, vol. 109(3), pages 1-1, August.
    6. Tatham, Peter & Kovács, Gyöngyi, 2010. "The application of "swift trust" to humanitarian logistics," International Journal of Production Economics, Elsevier, vol. 126(1), pages 35-45, July.
    7. M. Ülkü & Kathryn Bell & Stephanie Wilson, 2015. "Modeling the impact of donor behavior on humanitarian aid operations," Annals of Operations Research, Springer, vol. 230(1), pages 153-168, July.
    8. Dominik Eckstein & Matthias Goellner & Constantin Blome & Michael Henke, 2015. "The performance impact of supply chain agility and supply chain adaptability: the moderating effect of product complexity," International Journal of Production Research, Taylor & Francis Journals, vol. 53(10), pages 3028-3046, May.
    9. Jeffrey H. Dyer & Wujin Chu, 2003. "The Role of Trustworthiness in Reducing Transaction Costs and Improving Performance: Empirical Evidence from the United States, Japan, and Korea," Organization Science, INFORMS, vol. 14(1), pages 57-68, February.
    10. Gao, Tao & Sirgy, M. Joseph & Bird, Monroe M., 2005. "Reducing buyer decision-making uncertainty in organizational purchasing: can supplier trust, commitment, and dependence help?," Journal of Business Research, Elsevier, vol. 58(4), pages 397-405, April.
    11. Balcik, Burcu & Beamon, Benita M. & Krejci, Caroline C. & Muramatsu, Kyle M. & Ramirez, Magaly, 2010. "Coordination in humanitarian relief chains: Practices, challenges and opportunities," International Journal of Production Economics, Elsevier, vol. 126(1), pages 22-34, July.
    12. L N Van Wassenhove, 2006. "Humanitarian aid logistics: supply chain management in high gear," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(5), pages 475-489, May.
    13. Altay, Nezih & Green III, Walter G., 2006. "OR/MS research in disaster operations management," European Journal of Operational Research, Elsevier, vol. 175(1), pages 475-493, November.
    14. Capaldo, Antonio & Giannoccaro, Ilaria, 2015. "How does trust affect performance in the supply chain? The moderating role of interdependence," International Journal of Production Economics, Elsevier, vol. 166(C), pages 36-49.
    15. Anonymous, 2015. "Notes from the Editors," American Political Science Review, Cambridge University Press, vol. 109(2), pages 1-1, May.
    16. Sung S. Kim & Naresh K. Malhotra, 2005. "A Longitudinal Model of Continued IS Use: An Integrative View of Four Mechanisms Underlying Postadoption Phenomena," Management Science, INFORMS, vol. 51(5), pages 741-755, May.
    17. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    18. Constantinides, Panos, 2013. "The failure of foresight in crisis management: A secondary analysis of the Mari disaster," Technological Forecasting and Social Change, Elsevier, vol. 80(9), pages 1657-1673.
    19. repec:ces:ifodic:v:13:y:2016:i:4:p:19189885 is not listed on IDEAS
    20. Daniel Leithold, 2016. "Asylum in Europe," ifo DICE Report, ifo Institute - Leibniz Institute for Economic Research at the University of Munich, vol. 13(4), pages 55-58, 02.
    21. Feng Yang & Qianqian Yuan & Shaofu Du & Liang Liang, 2016. "Reserving relief supplies for earthquake: a multi-attribute decision making of China Red Cross," Annals of Operations Research, Springer, vol. 247(2), pages 759-785, December.
    22. MacMillan, Keith & Money, Kevin & Money, Arthur & Downing, Steve, 2005. "Relationship marketing in the not-for-profit sector: an extension and application of the commitment-trust theory," Journal of Business Research, Elsevier, vol. 58(6), pages 806-818, June.
    23. Anonymous, 2015. "Notes from the Editors," American Political Science Review, Cambridge University Press, vol. 109(1), pages 1-1, February.
    24. Anonymous, 2015. "Notes from the Editors," American Political Science Review, Cambridge University Press, vol. 109(4), pages 1-1, November.
    25. Martijn R Van Der Horst & Peter W De Langen, 2008. "Coordination in Hinterland Transport Chains: A Major Challenge for the Seaport Community," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 10(1-2), pages 108-129, March.
    26. Martin Hoegl & Katharina Weinkauf & Hans Georg Gemuenden, 2004. "Interteam Coordination, Project Commitment, and Teamwork in Multiteam R&D Projects: A Longitudinal Study," Organization Science, INFORMS, vol. 15(1), pages 38-55, February.
    27. Mohammad Moshtari, 2016. "Inter-Organizational Fit, Relationship Management Capability, and Collaborative Performance within a Humanitarian Setting," Production and Operations Management, Production and Operations Management Society, vol. 25(9), pages 1542-1557, September.
    28. Sukho Jin & Sukjae Jeong & Jangyeop Kim & Kyungsup Kim, 2015. "A logistics model for the transport of disaster victims with various injuries and survival probabilities," Annals of Operations Research, Springer, vol. 230(1), pages 17-33, July.
    29. Chuda Basnet, 2013. "The measurement of internal supply chain integration," Management Research Review, Emerald Group Publishing Limited, vol. 36(2), pages 153-172, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Roubaud, David & Fosso Wamba, Samuel & Giannakis, Mihalis & Foropon, Cyril, 2019. "Big data analytics and organizational culture as complements to swift trust and collaborative performance in the humanitarian supply chain," International Journal of Production Economics, Elsevier, vol. 210(C), pages 120-136.
    2. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Papadopoulos, Thanos & Luo, Zongwei & Wamba, Samuel Fosso & Roubaud, David, 2019. "Can big data and predictive analytics improve social and environmental sustainability?," Technological Forecasting and Social Change, Elsevier, vol. 144(C), pages 534-545.
    3. Kovacs, Gyöngyi & Moshtari, Mohammad, 2019. "A roadmap for higher research quality in humanitarian operations: A methodological perspective," European Journal of Operational Research, Elsevier, vol. 276(2), pages 395-408.
    4. Qaisar Ali & Hakimah Yaacob & Shazia Parveen & Zaki Zaini, 2021. "Big data and predictive analytics to optimise social and environmental performance of Islamic banks," Environment Systems and Decisions, Springer, vol. 41(4), pages 616-632, December.
    5. Pravin Kumar & Rajesh Kr Singh, 2022. "Application of Industry 4.0 technologies for effective coordination in humanitarian supply chains: a strategic approach," Annals of Operations Research, Springer, vol. 319(1), pages 379-411, December.
    6. Rameshwar Dubey & Angappa Gunasekaran & Stephen J. Childe & Thanos Papadopoulos & Zongwei Luo & David Roubaud, 2020. "Upstream supply chain visibility and complexity effect on focal company’s sustainable performance: Indian manufacturers’ perspective," Annals of Operations Research, Springer, vol. 290(1), pages 343-367, July.
    7. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Bryde, David J. & Giannakis, Mihalis & Foropon, Cyril & Roubaud, David & Hazen, Benjamin T., 2020. "Big data analytics and artificial intelligence pathway to operational performance under the effects of entrepreneurial orientation and environmental dynamism: A study of manufacturing organisations," International Journal of Production Economics, Elsevier, vol. 226(C).
    8. K. T. Shibin & Rameshwar Dubey & Angappa Gunasekaran & Benjamin Hazen & David Roubaud & Shivam Gupta & Cyril Foropon, 2020. "Examining sustainable supply chain management of SMEs using resource based view and institutional theory," Annals of Operations Research, Springer, vol. 290(1), pages 301-326, July.
    9. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Papadopoulos, Thanos & Hazen, Benjamin & Giannakis, Mihalis & Roubaud, David, 2017. "Examining the effect of external pressures and organizational culture on shaping performance measurement systems (PMS) for sustainability benchmarking: Some empirical findings," International Journal of Production Economics, Elsevier, vol. 193(C), pages 63-76.
    10. Wamba, Samuel Fosso & Dubey, Rameshwar & Gunasekaran, Angappa & Akter, Shahriar, 2020. "The performance effects of big data analytics and supply chain ambidexterity: The moderating effect of environmental dynamism," International Journal of Production Economics, Elsevier, vol. 222(C).
    11. Queiroz, Maciel M. & Fosso Wamba, Samuel, 2019. "Blockchain adoption challenges in supply chain: An empirical investigation of the main drivers in India and the USA," International Journal of Information Management, Elsevier, vol. 46(C), pages 70-82.
    12. Laura Laguna-Salvadó & Matthieu Lauras & Uche Okongwu & Tina Comes, 2019. "A multicriteria Master Planning DSS for a sustainable humanitarian supply chain," Annals of Operations Research, Springer, vol. 283(1), pages 1303-1343, December.
    13. Cho, Young Sik & Linderman, Kevin, 2019. "Metacognition-based process improvement practices," International Journal of Production Economics, Elsevier, vol. 211(C), pages 132-144.
    14. Abhishek Behl & Pankaj Dutta, 2019. "Humanitarian supply chain management: a thematic literature review and future directions of research," Annals of Operations Research, Springer, vol. 283(1), pages 1001-1044, December.
    15. Fournier, Pierre-Luc & Chênevert, Denis & Jobin, Marie-Hélène, 2021. "The antecedents of physicians’ behavioral support for lean in healthcare: The mediating role of commitment to organizational change," International Journal of Production Economics, Elsevier, vol. 232(C).
    16. Munir, Manal & Jajja, Muhammad Shakeel Sadiq & Chatha, Kamran Ali & Farooq, Sami, 2020. "Supply chain risk management and operational performance: The enabling role of supply chain integration," International Journal of Production Economics, Elsevier, vol. 227(C).
    17. Pankaj Tiwari & B Suresha, 2021. "Moderating Role of Project Innovativeness on Project Flexibility, Project Risk, Project Performance, and Business Success in Financial Services," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(3), pages 179-196, September.
    18. Ferraris, Alberto & Degbey, William Y. & Singh, Sanjay Kumar & Bresciani, Stefano & Castellano, Sylvaine & Fiano, Fabio & Couturier, Jerome, 2022. "Microfoundations of Strategic Agility in Emerging Markets: Empirical Evidence of Italian MNEs in India," Journal of World Business, Elsevier, vol. 57(2).
    19. Renata Turkeš & Daniel Palhazi Cuervo & Kenneth Sörensen, 2019. "Pre-positioning of emergency supplies: does putting a price on human life help to save lives?," Annals of Operations Research, Springer, vol. 283(1), pages 865-895, December.
    20. Frank, Alejandro Germán & Dalenogare, Lucas Santos & Ayala, Néstor Fabián, 2019. "Industry 4.0 technologies: Implementation patterns in manufacturing companies," International Journal of Production Economics, Elsevier, vol. 210(C), pages 15-26.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:annopr:v:283:y:2019:i:1:d:10.1007_s10479-017-2676-z. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.