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Giving Voice To Employees And Spreading Information Within The Firm: The Manner Matters

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  • Enzo Valentini

    ()
    (University of Macerata, Dipartimento di Studi sullo Sviluppo Economico, Piazza Oberdan 3, 62100 Macerata, Italy)

Abstract

The aim of this paper is to verify empirically whether giving voice to employees and spreading information within the firm increase job satisfaction, while thoroughly analyzing if different means imply different consequences. The analysis was carried out using a British data set: "Changing Employment Relationship, Employment Contracts and the Future of Work Survey (Working"in Britain 2000)". An ordered probit model was used for estimation. The results confirm the effects of individual features on job satisfaction, as highlighted in previous studies. The analysis shows that job satisfaction can be enhanced by spreading information within the organization and by giving voice to employees, but the management must choose communication strategies perceived as reliable by the employees.

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Article provided by ScientificPapers.org in its journal Journal of Knowledge Management, Economics and Information Technology.

Volume (Year): 2 (2012)
Issue (Month): 4 (August)
Pages: 7

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Handle: RePEc:spp:jkmeit:1300

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  1. Clark, Andrew E. & Oswald, Andrew J., 1996. "Satisfaction and comparison income," Journal of Public Economics, Elsevier, vol. 61(3), pages 359-381, September.
  2. Clark, Andrew E., 2001. "What really matters in a job? Hedonic measurement using quit data," Labour Economics, Elsevier, vol. 8(2), pages 223-242, May.
  3. Louis Lévy-Garboua & Claude Montmarquette, 1997. "Reported Job Satisfaction: What Does It Mean?," CIRANO Working Papers 97s-09, CIRANO.
  4. Blanchflower, David G. & Oswald, Andrew J., 2001. "Well-Being Over Time in Britain and the USA," The Warwick Economics Research Paper Series (TWERPS) 616, University of Warwick, Department of Economics.
  5. Andrew Clark, . "Job Satisfaction and Gender. Why are Women so Happy at Work?," Economics Discussion Papers 415, University of Essex, Department of Economics.
  6. Alex Bryson & Lorenzo Cappellari & Claudio Lucifora, 2003. "Does union membership really reduce job satisfaction?," LSE Research Online Documents on Economics 20045, London School of Economics and Political Science, LSE Library.
  7. Tortia, Ermanno C., 2008. "Worker well-being and perceived fairness: Survey-based findings from Italy," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 37(5), pages 2080-2094, October.
  8. Sousa-Poza, Alfonso & Sousa-Poza, Andres A., 2000. "Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 29(6), pages 517-538, November.
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