Importanta Utilizarii Tehnologiilor Informationale Si De Comunicatii Pentru Modernizarea Sistemului Informational - Call Center Primaria Municipiului Timisoara
AbstractSe pare ca in era informationala utilizarea tehnologiei informationale este o tendinta necesara pentru evolutia organizatiilor publice si private din secolul 21. Utilizarea tehnologiei informationale in domeniul public include democratia electronica care este orientata spre guvernare si spre guvernare electronica, adica spre orientarea pe piata a serviciilor. Este indubitabil faptul ca utilizarea acestor tehnologii va imbunatati in mod evident eficienta sectorului public si participarea cetatenilor la procesul decizional prin forumuri electronice.
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Bibliographic InfoArticle provided by Research Centre in Public Administration and Public Services, Bucharest, Romania in its journal Theoretical and Empirical Researches in Urban Management.
Volume (Year): 3 (2008)
Issue (Month): 8 (August)
tehnologia informatiei; e-democratie; sectorul public;
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