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Importanta Utilizarii Tehnologiilor Informationale Si De Comunicatii Pentru Modernizarea Sistemului Informational - Call Center Primaria Municipiului Timisoara

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Author Info

  • Oana ABALUTA
  • Ion PLUMB

    ()
    (Catedra de Administratie Publica, Academia de Studii Economice Bucuresti, RomAnia)

Abstract

Se pare ca in era informationala utilizarea tehnologiei informationale este o tendinta necesara pentru evolutia organizatiilor publice si private din secolul 21. Utilizarea tehnologiei informationale in domeniul public include democratia electronica care este orientata spre guvernare si spre guvernare electronica, adica spre orientarea pe piata a serviciilor. Este indubitabil faptul ca utilizarea acestor tehnologii va imbunatati in mod evident eficienta sectorului public si participarea cetatenilor la procesul decizional prin forumuri electronice.

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Bibliographic Info

Article provided by Research Centre in Public Administration and Public Services, Bucharest, Romania in its journal Theoretical and Empirical Researches in Urban Management.

Volume (Year): 3 (2008)
Issue (Month): 8 (August)
Pages: 11-36

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Handle: RePEc:rom:terumm:v:3:y:2008:i:8:p:11-36

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Related research

Keywords: tehnologia informatiei; e-democratie; sectorul public;

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