Acest articol pune accentul pe rolul cunostintelor in organizatiile publice si pe modul in care acestea pot fi transferate de la o generatie la alta, luandu-se in considerare faptul ca fiecare generatie in parte are specificul ei. In aceasta lucrare sunt evidentiate de asemenea si principalele caracteristici ale generatiei internet, cat si asteptarile acesteia vizavi de modul de lucru si de organizatiile publice.
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