Catherine Cazals () (Toulouse School of Economics) Paul Dudley (Royal Mail Group) Jean-Pierre Florens (Toulouse School of Economics) Shital Patel (Royal Mail Group) Frank Rodriguez (Royal Mail Group)
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This paper deals with an analysis of the efficiency of delivery post offices from an estimated cost frontier. Our focus is to apply a robust non parametric approach for the cost frontier estimation, called the order-m frontier, based on the concept of "expected minimum cost" and to extend it to take into account some environmental variables. We illustrate our approach using a cross-section data set on delivery offices.
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