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Warranties as Signals under Consumer Moral Hazard

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Author Info
Nancy A. Lutz
Abstract

This article examines the use of prices and warranties as signals of product quality to consumers who choose how to maintain their purchases. The seller's incentives are strongly affected by the interaction of quality and maintenance in determining product reliability. Two different assumptions about this interaction are made. A separating equilibrium in which high quality is signalled with a low warranty and low price is shown to be possible in both cases.

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File URL: http://links.jstor.org/sici?sici=0741-6261%28198922%2920%3A2%3C239%3AWASUCM%3E2.0.CO%3B2-C&origin=repec
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Publisher Info
Article provided by The RAND Corporation in its journal RAND Journal of Economics.

Volume (Year): 20 (1989)
Issue (Month): 2 (Summer)
Pages: 239-255
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Handle: RePEc:rje:randje:v:20:y:1989:i:summer:p:239-255

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  1. Andrew F. Daughety & Jennifer F. Reinganum, 1994. "Product Safety: Liability, R&D and Signaling," Game Theory and Information 9403007, EconWPA, revised 30 Mar 1994. [Downloadable!]
    Other versions:
  2. Preyas Desai & Paddy Padmanabhan, 2004. "Durable Good, Extended Warranty and Channel Coordination," Review of Marketing Science, Berkeley Electronic Press, vol. 2(1), pages 2. [Downloadable!]
  3. Andrew F. Daughety & Jennifer F. Reinganum, 2007. "Communicating Quality: A Unified Model of Disclosure and Signaling," Working Papers 0703, Department of Economics, Vanderbilt University. [Downloadable!]
  4. Nancy A. Lutz & Philip H. Dybvig, 1989. "Warranties, Durability, and Maintenance: Two Sided Moral Hazard in a Continuous-Time Model," Cowles Foundation Discussion Papers 922, Cowles Foundation, Yale University. [Downloadable!]
    Other versions:
  5. Nancy T. Gallini & Nancy A. Lutz, 1991. "Dual Distribution in Franchising," Cowles Foundation Discussion Papers 973, Cowles Foundation, Yale University. [Downloadable!]
  6. Andrew F. Daughety & Jennifer F. Reinganum, 2005. "Imperfect Competition and Quality Signaling," Working Papers 0520, Department of Economics, Vanderbilt University. [Downloadable!]
    Other versions:
  7. David Hakes & Dongsoo Shin, 2008. "Warranties as a device to extract rent from low-risk users of a product," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 29(1), pages 1-7. [Downloadable!]
  8. Young-Han Kim & Praveen Aggarwal & Young-Myung Ha & Tai Hoon Cha, 2006. "Optimal pricing strategy for foreign market entry: a game theoretic approach," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 27(8), pages 643-653. [Downloadable!]
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