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Omni-Channel Retailing

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  • GREU, Victor
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    Abstract

    Since the advent of the internet, shopping has been a key component in its commercial use and usefulness. Products and services such as books, clothing, household goods, theatre/cinema tickets and holidays were some of the original offerings. Over time the range of products and services available has been extended significantly. However in the last few years it is not the product set that is the area of dynamism, but the ways in which retailers and shoppers are using the internet to purchase goods and services. The most recent expression of this is Omni-Channel Retailing as coined by the John Lewis Partnership (JLP) in the UK.

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    File URL: http://crd-aida.ro/RePEc/rdc/v4i2/3.pdf
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    Bibliographic Info

    Article provided by Romanian Distribution Committee in its journal Romanian Distribution Committee Magazine Volume 4 Issue 2.

    Volume (Year): 4 (2013)
    Issue (Month): 2 (July)
    Pages: 16-20

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    Handle: RePEc:rdc:journl:v:4:y:2013:i:2:p:16-20

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    Web page: http://www.distribution-magazine.eu

    Related research

    Keywords: Internet Shopping; Multi-Channels; Customer Benefits and Loyalty;

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    1. GREU, Victor, 2012. "Searching The Right Tracks Of New Technologies In The Earth Race For A Balance Between Progress And Survival," Romanian Distribution Committee Magazine, Romanian Distribution Committee, vol. 3(1), pages 07-13, 02.
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