'Love it, change it, or leave it' – Understanding Highly-skilled Flexible Workers’ Job Satisfaction from a Psychological Contract Perspective
AbstractIn order to understand highly-skilled flexible workers’ job satisfaction, we take their track records into consideration, integrating several employment contracts. We conceptualize our research interest within the framework of the psychological contract to explore individual rationalities in exchange relationships. This expectancy-oriented approach allows the reflection of contract arrangements and related attitudes from a process perspective. The analysis is based on a qualitative approach, investigating data from 13 in-depth interviews with workers from knowledge-intensive working contexts. As a result, it becomes evident that an inherent notion of continuity independent of the formal work contract exists, job episodes apparently indicate continuity. For the interviewees, pro-active changes in episodic work relationships are a dominant coping pattern for sustaining satisfaction at a high aspiration level. Satisfaction appears as an interactional construct with a high notion of reciprocity, acknowledgment and skill development. The emphasis on career track satisfaction instead of job satisfaction and the specification of dynamics across several job episodes as an external regulation for keeping satisfaction at a high aspiration level provides new insights in research on job satisfaction.
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Bibliographic InfoArticle provided by Rainer Hampp Verlag in its journal Management Revue - The international Review of Management Studies.
Volume (Year): 22 (2011)
Issue (Month): 1 ()
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Web page: http://www.hampp-verlag.de/
Postal: Rainer Hampp Verlag, Marktplatz 5, 86415 Mering, Germany
Find related papers by JEL classification:
- D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
- J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
- J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
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