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Implementing Human Resource Management Successfully: A First-Line Management Challenge

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Author Info

  • Anna C. Nehles

    ()
    (University of Twente, School of Business, Public Management and Technology, Department of Operations, Organization and Human Resources)

  • Maarten van Riemsdijk

    (University of Twente, School of Business, Public Management and Technology, Department of Operations, Organization and Human Resources)

  • Irene Kok

    (University of Twente, School of Business, Public Management and Technology, Department of Operations, Organization and Human Resources)

  • Jan Kees Looise

    (University of Twente, School of Business, Public Management and Technology, Department of Operations, Organization and Human Resources)

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    Abstract

    In this paper we will address the success of Human Resource Management (HRM) implementation, concentrating not on the HR function but on first-line managers. First-line managers find implementing HR practices at the operational level difficult and show reluctance with their HR responsibilities. However, they have become increasingly responsible for the implementation of HRM and thus, their performance is critical for HRM effectiveness. Previous research pointed to five factors that could lead to HRM implementation difficulties. Four case studies in four different multinational business units are presented here to investigate the salience of these factors. Results show that first-line managers perceive four of the five factors hindering, but that the challenges faced vary per business unit.

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    Bibliographic Info

    Article provided by Rainer Hampp Verlag in its journal Management Revue - The international Review of Management Studies.

    Volume (Year): 17 (2006)
    Issue (Month): 3 ()
    Pages: 256-273

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    Handle: RePEc:rai:mamere:1861-9908_mrev_2006_03_nehles

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    Related research

    Keywords: HRM Implementation; First-line Managers; HRM Effectiveness; Strategic HRM; Operational HRM;

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