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Current trends in social responsibility and ethical standards in services marketing

Author

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  • Monica Paula Flităr

    („Romanian-German” University of Sibiu, Romania)

Abstract

Services organizations are part of society and therefore must be concerned about societal issues such as ethical, responsible behavior toward people and the environment and sensitivity to the diversity of people in the marketing environment. This view of the services organizations can be beneficial to the marketing effort. Our paper focus on the services organization’s accountability to society, especially to the communities in which it operates and to the environment in the ecological sense, ethical issues regarding each element of the marketing mix for services, trend toward increased ethical awareness.

Suggested Citation

  • Monica Paula Flităr, 2004. "Current trends in social responsibility and ethical standards in services marketing," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 4, pages 89-94.
  • Handle: RePEc:pet:annals:v:4:y:2004:p:89-94
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