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Antecedents Of Job Satisfaction:A Study Of Telecom Sector

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Author Info

  • ADNAN RIAZ

    (Department of Business Administration Allama Iqbal Open University, Pakistan)

  • MUHAMMAD RAMAY

    (Department of Business Administration International Islamic University, Pakistan)

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    Abstract

    This study is based on the assumption that “a happy worker is a productive worker”. The research was conducted to identify the significance of those factors that lead towards job satisfaction and commitment of employees working in the telecom sector of Pakistan. The associations among pay and benefits, performance appraisal system, career development and management, supervision and collegiality and open communication (independent variables) were investigated with job satisfaction (dependent variable). The relationship between job satisfaction (dependent variable) and job commitment (outcome) was also hypothesized. Through questionnaire survey responses from 221 employees working at managerial and non-managerial positions were collected, which showed the significant association of supervision and collegiality and open communication on job satisfaction. Furthermore, job satisfaction was also found highly correlated and dependent upon job commitment. Managerial implications and conclusions are presented based upon these results.

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    Bibliographic Info

    Article provided by Prague Development Center in its journal Perspectives of Innovation in Economics and Business (PIEB).

    Volume (Year): 4 (2010)
    Issue (Month): 1 (February)
    Pages: 66-73

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    Handle: RePEc:pdc:jrpieb:v:4:y:2010:i:1:p:66-73

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    Web page: http://academicpublishingplatforms.com/journal.php?journal=PIEB
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    Related research

    Keywords: Pay and benefits; communication; performance appraisal; supervision and collegiality; career development and management; job satisfaction; job commitment.;

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    1. AndrewE. Clark & Nicolai Kristensen & Niels Westergård-Nielsen, 2009. "Job Satisfaction and Co-worker Wages: Status or Signal?," Economic Journal, Royal Economic Society, vol. 119(536), pages 430-447, 03.
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