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Factores De Liderazgo Y Competitividad En Una Empresa De Servicios Financieros

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  • JUAN EDUARDO CORTES

    (Gerente de Desarrollo de Recursos Humanos, Citigroup Chile)

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    Abstract

    This paper describes an applied research experience on the leadership process at a financial services company. For to the purposes of this study, leadership was viewed as a strategy for business competitiveness. The objectives were to evaluate the dominant leadership practices in the organization, involving leaders and their subordinate, and to identify through a factorial analysis the underlying dimensions of the leadership process, to orient the design of executive training and development programs. The results showed significative differences between leader self-assessment and subordinate assessment. The factorial analysis identified four dimensions, namely personal integrity, influence, coaching, and strategic skills.

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    File URL: http://eacc10.puc.cl/files/ABT/Contenidos/Vol-2-N1/4%20Cortes.pdf
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    Bibliographic Info

    Article provided by Escuela de Administracion. Pontificia Universidad Católica de Chile. in its journal ABANTE.

    Volume (Year): 2 (1999)
    Issue (Month): 1 ()
    Pages: 71-96

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    Handle: RePEc:pch:abante:v:2:y:1999:i:1:p:71-96

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    Web page: http://eacc10.puc.cl/RePEc/pch/
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    Related research

    Keywords: Leadership; Management Development; Human Resource Development; Organization Development; Performance; Competitiveness; Financial Services; Competencies; Chile;

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