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The relationship between international diversification and performance in service firms

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Author Info
N Capar (Department of Management, Florida State University, Tallahassee, USA)
M Kotabe (Fox School of Business and Management, Institute of Global Management Studies, Temple University, Philadelphia, USA)
Abstract

International diversification is a growth strategy that has a major potential impact on firm performance. The relationship between international diversification and firm performance has been extensively studied in the international strategy literature. A major gap in the literature has been the non-existence of studies that have examined the effect of international diversification on performance in service firms. Previous studies that have tested the international diversification–performance relationship were based on samples of manufacturing firms. We argue that the form of the relationship between multinationality and performance is different in service firms. We provide a theoretical argument for this claim and hypothesize that there is a U-shaped curvilinear relationship between multinationality and performance in service firms. Our sample consists of 81 major German service firms, spanning across four industries. Results show that there is support for a U-shaped curvilinear relationship. Based on the findings, implications and directions for future research are provided. Journal of International Business Studies (2003) 34, 345–355. doi:10.1057/palgrave.jibs.8400036

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Article provided by Palgrave Macmillan Journals in its journal Journal of International Business Studies.

Volume (Year): 34 (2003)
Issue (Month): 4 (July)
Pages: 345-355
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Handle: RePEc:pal:jintbs:v:34:y:2003:i:4:p:345-355

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  1. Wetzels,Martin & Ruyter,Ko,de & Patterson,Paul G. & Pauwels,Pieter, 2003. "The Propensity To Continue Service Internationalization - A Model Of Planned Behavior," Research Memoranda 052, Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization. [Downloadable!]
  2. CASTANER, Xavier & GENC, Mehmet, 2004. "Country Institutional Differences and Multinational Advantage in Banking," Les Cahiers de Recherche 792, HEC Paris. [Downloadable!]
  3. Nigel Driffield & Jun Du & Sourafel Girma, 2008. "Optimal geographic diversification and firm performance: evidence from the U.K," Journal of Productivity Analysis, Springer, vol. 30(2), pages 145-154, October. [Downloadable!] (restricted)
  4. Harry P. Bowen & Margarethe Wiersema, 2009. "International and Product Diversification: Their Interrelationship and Impact on Firm Performance," Discussion Paper Series 2009-04, McColl School of Business, Queens University of Charlotte. [Downloadable!]
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  5. Wiersema,Margarethe & Bowen, Harry P., 2005. "Corporate international diversification: the impact of foreign competition, industry globalization and product diversification," Vlerick Leuven Gent Management School Working Paper Series 2005-6, Vlerick Leuven Gent Management School. [Downloadable!]
  6. Christian Genthon, 2008. "International diversification, performance and offshoring : the case of the computer services industry," Post-Print halshs-00348198_v1, HAL. [Downloadable!]
  7. Andreas Bausch & Duc Linh Van Tri, 2007. "Internationalization Of German Companies Into The Chinese Market - An Event Study On The Consequences On Financial Performance From A Rbv Perspective," Jena Research Papers in Business and Economics - Working and Discussion Papers 26/2007, Friedrich-Schiller-University Jena, School of Economics and Business Administration. [Downloadable!]
  8. Walid Hejazi & Eric Santor, 2005. "Degree of Internationalization and Performance: An Analysis of Canadian Banks," Working Papers 05-32, Bank of Canada. [Downloadable!]
  9. Pham Hoanh Son Nguyen, 2007. "Un modèle intégrateur des effets de l'internationalisation sur la performance de l'entreprise," Post-Print hal-00363866_v1, HAL. [Downloadable!]
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