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The Role of Incentives in the Public Sector: Issues and Evidence

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Author Info
Simon Burgess
Marisa Ratto

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Abstract

Using incentive pay to improve public-sector efficiency is an important component of the UK government's public-service modernization agenda. In this paper, we review the important issues in performance pay in the public sector, and summarize the evidence on its effects. We consider how optimal incentives for public-sector workers may differ from those in the private sector and, if they do, what types of incentives are more appropriate for the public sector. We investigate the reasons for the infrequent use of explicit incentives in the public sector. We summarize evidence of particular relevance to the public sector, on issues such as the impact on output of incentive pay schemes, gaming and dysfunctional behaviour, multiple principals, intrinsic motivation, and teamwork. Finally, we comment on the design of new policies being introduced in the UK public sector in the light of the theoretical arguments and the evidence. Copyright 2003, Oxford University Press.

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Publisher Info
Article provided by Oxford University Press in its journal Oxford Review of Economic Policy.

Volume (Year): 19 (2003)
Issue (Month): 2 (Summer)
Pages: 285-300
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Handle: RePEc:oup:oxford:v:19:y:2003:i:2:p:285-300

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  1. McCausland, David & Pouliakas, Konstantinos & Theodossiou, Ioannis, 2005. "Some are Punished and Some are Rewarded: A Study of the Impact of Performance Pay on Job Satisfaction," MPRA Paper 14243, University Library of Munich, Germany. [Downloadable!]
    Other versions:
  2. Bargain, Olivier & Melly, Blaise, 2008. "Public Sector Pay Gap in France: New Evidence Using Panel Data," IZA Discussion Papers 3427, Institute for the Study of Labor (IZA). [Downloadable!]
  3. Marisa Ratto & Wendelin Schnedler, 2005. "Division of Labour and Directed Production," Working Papers 0421, University of Heidelberg, Department of Economics, revised Jul 2005. [Downloadable!]
    Other versions:
  4. Monojit Chatterji & Karen Mumford & Peter N. Smith, 2007. "The Public-Private Sector Gender Wage Differential: Evidence from Matched Employee-Workplace Data," IZA Discussion Papers 3158, Institute for the Study of Labor (IZA). [Downloadable!]
  5. Burkhard Hehenkamp & Oddvar Kaarbøe, 2004. "When the Talented Should Receive Weaker Incentives: Peer Pressure in Teams," Discussion Papers in Economics 04_02, University of Dortmund, Department of Economics. [Downloadable!]
  6. Jana Vyrastekova & Sander Onderstal & Pierre Koning, 2006. "Team incentives in public organisations; an experimental study," CPB Discussion Papers 60, CPB Netherlands Bureau for Economic Policy Analysis. [Downloadable!]
  7. Francois, Patrick, 2005. "Making A Difference," CEPR Discussion Papers 5301, C.E.P.R. Discussion Papers. [Downloadable!] (restricted)
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  8. Monojit Chatterji & Karen Mumford & Peter N Smith, 2007. "The Public-Private Sector Wage Differential: Gender, Workplaces and Family Friendliness," Discussion Papers 202, University of Dundee, Economic Studies. [Downloadable!]
  9. Patrick Francois, 2004. "'Making a Difference': Labor Donations in the Production of Public Goods," The Centre for Market and Public Organisation 04/093, Department of Economics, University of Bristol, UK. [Downloadable!]
  10. Pouliakas, Konstantinos & Theodoropoulos, Nikolaos, 2009. "Variety of Performance Pay and Firm Performance: Effect of Financial Incentives on Worker Absence and Productivity," MPRA Paper 18238, University Library of Munich, Germany. [Downloadable!]
  11. Speklé, Roland F. & Verbeeten, Frank H.M., 2009. "The Use Of Performance Measurement Systems In The Public Sector: Effects On Performance," Nyenrode Research Papers Series NRI09-08, Nyenrode Business Universiteit. [Downloadable!]
  12. Pouliakas, Konstantinos, 2008. "Pay enough, don’t pay too much or don’t pay at all? An empirical study of the non-monotonic impact of incentives on job satisfaction," MPRA Paper 10031, University Library of Munich, Germany. [Downloadable!]
  13. Paul H. Jensen & Robin E. Stonecash, 2004. "The Efficiency of Public Sector Outsourcing Contracts: A Literature Review," Melbourne Institute Working Paper Series wp2004n29, Melbourne Institute of Applied Economic and Social Research, The University of Melbourne. [Downloadable!]
  14. Burgess, Simon & Propper, Carol & Ratto, Marisa & Tominey, Emma, 2003. "Incentives in the Public Sector: Some Preliminary Evidence from a UK Government Agency," CEPR Discussion Papers 4010, C.E.P.R. Discussion Papers. [Downloadable!] (restricted)
    Other versions:
  15. Pouliakas, Konstantinos & Theodossiou, Ioannis, 2009. "Rewarding Carrots & Crippling Sticks: Eliciting Employee Preferences for the Optimal Incentive Mix in Europe," MPRA Paper 14167, University Library of Munich, Germany. [Downloadable!]
  16. Chzhen, Yekaterina & Mumford, Karen A., 2009. "Gender Gaps across the Earnings Distribution in Britain: Are Women Bossy Enough?," IZA Discussion Papers 4331, Institute for the Study of Labor (IZA). [Downloadable!]
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